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Coby no longer keeps a full user manual for this product, but you can use Windows Media Player to transfer your songs onto the player. It is not compatible with iTunes, but you can use the Rip tab in Windows Media Player to rip songs from a CD - you have to go into the Rip Options and change the Rip format to Mp3 first. Coby does have a video on the process at: http://www.cobyusa.com/?p=tutorial
You can also load mp3 files from a music service such as Limewire into your computer's "My Music" folder - Windows Media Player should automatically detect the songs, but it may take a few minutes.
Connetc mp3 player to PC
Open Windows Media Player
Go to Library tab and find the songs that you want to transfer
Click on Sync tab
Drag songs you want to transfer to the window on the right that says drag files here to synchronize...
Click Start Sync
the software it only to tranfer and converted media into the portable device. to tranfer just click on add media then select the video that will be tranfer automatic. to load music onto the mp3 there are two ways using mediaplayer 10 or media player 11 will just work fine. another way it by selecting start then select my computer then u will see the portable device conected click on the device u will see files just ass photo,videos, music drop a drag the files onto music. hope this solve ur problem enjoy.