Question about Lexmark X5150 All-In-One InkJet Printer

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Hardware error o504

LEXMARK X5150 shows color cartridge missing; also shows hardware error 0504

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  • Anonymous May 14, 2009

    this did not work, it still says that my color cartridge is missing, even though it is new and in its place.

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  • Master
  • 435 Answers

It shows color cartridge is missing because either the cartridge is not well placed or it is not there.

When you try to run the Clean option from the Ink Cartridge menu, the following message may appear: Hardware Error 0504.

To resolve this issue:

  1. Take both cartridges out of the printer.
  2. Switch off the printer using the power button.
  3. Disconnect the power cable from the back of the Lexmark X5150.
  4. Leave the power cable disconnected for 30 seconds.
  5. Reconnect the power cable and switch the printer on again.
  6. Reinstall the cartridges. (Follow the instructions on the LCD screen or refer to the following document: How to Install the Cartridges in the Lexmark X5150)

Posted on Feb 14, 2009

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1 Answer

Error code 0504


Problem Error: " Hardware Error 0504 " on the LCD Display Solution When you try to run the Clean option from the Ink Cartridge menu, the following message may appear: Hardware Error 0504.
To resolve this issue:

  1. Take both cartridges out of the printer.
  2. Switch off the printer using the power button.
  3. Disconnect the power cable from the back of the Lexmark X5150.
  4. Leave the power cable disconnected for 30 seconds.
  5. Reconnect the power cable and switch the printer on again.

  6. Reinstall the cartridges. (Follow the instructions on the LCD screen or refer to the following document: http://support.lexmark.com/index?page=techlibraryKB&linkSelected=node2^subnode0&channel=techlibrarykbchannels&locale=EN&userlocale=EN_UK

Sep 02, 2011 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Keep getting an error 50C and color ink cart. missing


Here's an article in the Lexmark website on "Cartridge Error 50C" and Other Errors on the Lexmark X5100/X6100 Series LCD Screen to guide you on what to do. Just click on this link: http://bit.ly/8Zf7ef. Follow the troubleshooting steps. Hope this helps.

Jul 15, 2010 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Printer displays hardware error 0502 wont print " HELP "


The 0502 error can have any of four possible causes:
- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position
.... most of the time, it's the encoder strip that is giving the problem..
goto
http://support.lexmark.com/index?userlocale=EN_US&locale=EN&page=content&segment=SUPPORT&productCode=LEXMARK_X5150&id=HO2707

May 24, 2010 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Printing stops and gives error code


The error is caused by either the cartridges or the encoder strip. Here's a link to the Lexmark website to guide you on what to do. Just click on this link: http://bit.ly/affECc .

Mar 31, 2010 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Cartridge Error message on our Lexmark X5150


The Lexmark machines are designed to kick out anything it suspects may be refilled. If your old cartridge has bad print nozzles this may be tripping the error. Printers are typically for sensitive with their color cartridges anyway because the manufacturers make more money on the color ones. You can try looking around the settings on the machine and in the printer preferences to see if you can tell it to ignore the ink levels and see if you can continue to print.

Dec 19, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

How do I correct error 0502 hardware error?


The 0502 error can have any of four possible causes:

- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position

There is a very good walkthrough on resolving these issues:

http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:133:0:0&framed=&docid=ENUS22800&relevance=1

Oct 05, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Color cartridge missing


You may want to remove the power brick at the back of your printer, wait a few seconds and reinsert back. Then try the steps listed in the user guide to install new carts, page 42.

http://www.lexmark.com/publications/pdfs/x5150/eng/ug.pdf

Jun 01, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Message says color cartridge is missing


I would like to inform you that Lexmark does not support refilled cartridges and it may void your printer warranty. Please use Original Lexmark Cartridges.

Apr 08, 2009 | Lexmark X5150 All-In-One InkJet Printer

2 Answers

Hardware Error 0502 displaying on the LCD of my Lexmark X5150


The 0502 error can have any of four possible causes:

- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position

There is a very good walkthrough on resolving these issues:

http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:133:0:0&framed=&docid=ENUS22800&relevance=1

May 26, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Lexmark X5150 printer (serial #10450991811): Error message reads "color cartridge missing." It is not. With the last cartridge, printing was light and scattered; could not print anything...


Went to online chat with Lexmark. FREE.

They offered to replace cartridges as they felt the ink was dried out in one, and the ink jets in the other were damaged.


Apr 18, 2008 | Lexmark Office Equipment & Supplies

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