Question about Microsoft LifeCam HD-6000 Web Cam
I have windows 7 home prmium(desktop but it used to work normal)
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
Did you try uninstalling and reinstalling the software again?I suggest you first uninstall it and then download the software again from the below link and install it.
Let me know the result.
Thank you for using fixya.
Posted on Dec 20, 2009
Follow the instructions below and it will work.
Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.
When the program asks you to connect the camera to the USB port, do so and it should work.
Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to
see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger
set it up as follows:
1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the
computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call
setup assistant” and follow the instructions on the left window.
C. Windows Live Messenger:
1. After you start Windows Live Messenger, expand the view by clicking on the square on
top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or
friends you are connected to.
D. AIM (AOL) Messenger
1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and
video camera installed in you computer.
The Audi Video drop downs are
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
If you are currently participating in an AOL Live Video IM session, a message will display:
You must disconnect the current AOL Live Video IM conversation before running setup. Would you
like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
and microphone are working properly. Follow the on-screen prompts.
· The first time you use AOL Live Video IM, a message will display: Would you like to
first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
Wizard will appear to help you verify that your camera, speakers and microphone are working
properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may
appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
After you get your camera installed properly, DO NOT unplug it from the USB port as it will
cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud
Posted on Mar 10, 2010
Testimonial: "very good and everything is working like it's suppose to, thank you very much....."
Before you can use your webcam in any chat program you have to configure it to that program
Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.
working OK ?
CONFIGURE TO SKYPE
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
Posted on Apr 30, 2010
Use the software you have loaded but try operating in Compatibility Mode
Right click on the webcam icon on your desktop or the webcam file from 'All Programs' - select 'Properties'
Select the 'Compatibility' tab
Select 'Compatibility Mode'
Use the dropbox to show the OS
Restart your computer
Posted on Jun 16, 2010
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