Question about LG VX8350 Cellular Phone

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How to repair broken hinge of my Verizon LG Vx8350

I need some help with how to disassemble my VX8350 so I can replace the Inner keypad housing which uncludes the female portion of the hinge. I have removed the 4 screws that I can find inside the battery housing case lid, but it does not seem to release the inner keypad housing from the base.

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  • Anonymous Mar 03, 2009

    the hinge plastic broke into two pieces

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I was able to take apart a VX8350 I have with a broken screen. I don't see any way to replace just the hinges with replacing the whole top part of the phone including the screen. The ribbon cable from the screen runs through the hinge part into the main assembly of the phone. It appears the cable can't be removed without cutting it.

Posted on Feb 22, 2009

  • jsrjs Feb 22, 2009

    GOT IT!!!! It appears, if your looking at the front of the phone (keypad) the hinge is only on the rights side, the ribbon cable runs through the left side. So I flipped the top part of the phone over and then very gently bent and then pulled the screen assembly away from the keypad assembly. I was succusfully able to repair to phones this way. One with only a broken hinge and the other with a broken screen. They are both working again.

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This phone has 5 screws. one is covered at top with a plug that needs to be removed first. then phone will come apart , just have to slowly seperate at seam but slowly and carefully

Posted on Apr 08, 2009

  • sns7276 Apr 08, 2009

    There is a movable pin that will release flip top and the left side has a copper ribbon, possibly antenna.

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You can in fact separate the two halves of the phone at the hinge to get the ribbon cable out. You just need some manual dexterity.
The outside of the hinge (on the keypad shell) is hollow on both sides. On the ribbon cable side, the inside is also hollow, and slips inside the outer socket using a hollow pipe-in-pipe joint. The ribbon cable runs through both hollows.
On the other side there is a solid post (usually yellow) extending from the inner hinge (display shell) into the outer socket (keypad shell). The trick is that this post is spring-loaded. There is a tiny port in the keypad shell through which you can push the post inward until it clears the outer hinge socket. You will need a skinny angled tool like a 45° spring hook. Then the two parts of the case will separate and you can remove the ribbon cable and replace the upper electronics if you wish.

Posted on Sep 19, 2009

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The cable running from the earpiece top half of the phone down in the main bottom half can be unplugged. There's a large flat connector on the bottom half of the cable. You can pop it out gently. Then you can feed the cable through the top half of the case. The case is replaceable, just be very careful. To reassemble you need to flex the bottom portion of the case to spread it a bit. This will let you ease the hinge top part into it.

Posted on Apr 14, 2010

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1 Answer

Answer LG without flipping it open.


By default, it's set to "any key" which means when you press any key on the keypad, calls will be received. If it's then go to call settings and set the answer options to "any key" and save the settings.
Good luck.
Thanks for using FixYa.

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Here is the response that I got from Verizon customer service today via e-mail. I, too, have the broken hinge on a new LG VX8350:

"According to our records a limited number of LG VX8350 devices may exhibit a cracked hinge or stress cracks on the front housing from normal operation. LG determined hinge / stress cracking is due to a production issue with the hinge. LG has implemented corrective action to resolve issue in future production and devices repaired by LG."

They are replacing the phone with a certified LG. All in all, I am very pleased with their commitment to customer service. I would suggest contacting Verizon directly and letting them know that you are aware of the hinge problems.

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