Question about GE Microwave Ovens

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Lights on, turntable for plate turns but not heating food

Mircrowave is new, seldom used

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  • GE Master
  • 32,281 Answers

Sounds like the magnetron is faulty, this generates the microwave energy which heats the food.
If the microwave oven is less than 12 months old then it may still be under warranty.
I suggest you return it to the shop where you purchased the microwave together with proof of purchase for a replacement or repair.

Posted on Dec 03, 2012

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Posted on Jan 02, 2017

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Microwave not heating food model MA795B


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6 Re: Jeff

Apr 12, 2012 | Goldstar Microwave Ovens

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Should the turntable rotate? Mine is not turning


Yes the turntable must spin around to ensure correct heating of food.

Replacement of the turntable motor should be carried out by a qualified appliance repair service.

YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

I am assuming the plastic coupler is not split or broken and causing the problem.

The motor assembly is fixed to the base of the oven usually with two screws and access is obtained usually by removing the inspection plate directly beneath the motor. It is usually a plug in synchronous motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate, sometimes it must be cut out with sharp cutters, and disconnect the motor. Remove the motor and go and get a new one. Fit the new motor and fit the inspection cover back on the base by turning it to fit and using an extra screw fix it then put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
Hope this helps.

Feb 09, 2011 | Neff H56W20N0GB 900 Watts Microwave Oven

1 Answer

I have a GE Spacesaver PVM1870 microwave - the turntable has suddenly stopped turning. I've tried the "Turntable On/Off" button, but it did not help. What else can I try?


Perhaps the turntable motor has failed. Replace it as soon as possible as if you don't the food will not cook properly.

Replacing the turntable motor.

The motor assembly is fixed to the base of the oven usually with two screws and access i obtained by removing the inspection plate directly beneath the motor. It is usally a plug in synchronus motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate and disconnect the motor. Remove the motor and go and get a new one. Re fit it and put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
Hope this helps.

Jan 03, 2011 | General Electric PVM1870SMSS Microwave...

1 Answer

I hv a 24ltr Sharp Carasoul Microwave. Few days back, its plate stopped working, but its heating the food fine. Why has the plate stopped rotating? Will the food be evenly heated even though the plate...


> Why has the plate stopped rotating?

The turntable system typically consists of the motor, the coupler, the turntable support with rollers, and the tray.

Here is a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You order Sharp parts Encompass here or call them toll-free at 866-779-5835.

> Will the food be evenly heated even though the plate is not rotating?

No.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Sep 07, 2010 | Sharp R-1480 Microwave Oven

2 Answers

Bulb & turntable


Yes the microwave is safe to use, without the turntable working.

May 03, 2009 | Microwave Ovens

1 Answer

MIcrowave light and turntable are working, but food comes out cold


I suspect the magnetron or high voltage transformer, and either part's cost or labor would probably be about the same as the cost of a new comparable unit.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 14, 2008 | Whirlpool GH5184XPQ Microwave Oven

2 Answers

GE Spacemaker XL1800


have a GE xl1800 microwave that is not heating the food. The lights work, turntable turns etc. all but no heat. Help this microwave is only 1 years old.

Nov 03, 2007 | Roper MHE14XKB Microwave Oven

2 Answers

Microwave does not heat food placed in the center of the turntable. Leaves a cold spot in the middle of the food.


This is normal. That's why I always recommend to my customers that the food be placed slightly off-center on the turntable. An analogy I refer to is stirring paint: If you stir paint with a stick by simply rotating the stick in the center of the can, it's far less effective than pulling the stick around an imaginary circle halfway bewteen the center and the edge.

Jun 09, 2006 | Whirlpool MH6150XMS Microwave Oven

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