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You have two possibilities. You can try cleaning the contacts on the back of the radio and on the subpanel with qtips and rubbing alcohol or a pencil eraser. If that doesn't work, you may have bad solder connections on some surface mount resistors inside of the radio. If you are good at soldering they should be on the right front of the radio, you will have to remove the cd mechanism to get to them.
remove the to of the unit, then the two in the
actual cd player, pull out cd player, there will be two more
screws,these hold the faceplate assembly in place, remove them. This
will allow you to pull a small plastic hook down to let the face plate
slide out. then remove the face plate from it's holder, slide it out.
Remove the four screws on the back of the faceplate inside the there is a
very small piece of plastic that has a hole at one end and squared at
the other. This is the problem causing piece. I suggest super gluing
this piece where it attaches to the inside of the faceplate. This should
fix the problem.
most of the time you have to send the faceplate into the manufacters repair dept or a factory authorized repair center will most likely need the entire radio/ unit to repair the faceplate problems Good Luck!!! Larry Dillon
Same problem as yours with my deck. Bought the deck a month ago, turned car on in the morning face plate does not move down, music plays everything ok but can not access the cd or move the plate regadless button pushing. Have you tried the reset button? Hold it for 3 seconds ( ball point pen to press the button above power button) U will lose the presets but Oh weel. I am going to remove power completey from the unit later on today, and if it still has issues I am returning it for a replacement ( Bought it form Best Buy) L8R
I solved my own problem.1 I removed radio face 2 I removed back cover of radio face to expose USB solder joints.3 I drilled a hole in the back cover of radio face over solder joints 4 I drilled a hole in front cover of radio behind face plate and lined it up with hole in back cover of face plate.5 I cut the male plug off of a USB extension cord and ran it through factory notch on the back of radio,through drilled hole on front panel of radio, thruogh drilled hole on back cover of radio face and soldered wires to back side of USB plug in. Wire colors from top to bottom are Red, White, Green, Black. Solder sheild to any of the three larger solder joints next to these connections. Make sure wires are not touching any other connections. Put radio back together and add screw that locks face to radio. Face can no longer be removed with this wire added. Now I can plug in my 8gb memory stick,hide it under the dash and have a clean looking installation.
all radios like your has two power inlets one is battery and the other is Acc or Ing. The battery line keeps power in the radio after you turn off your car both lines must work for the radio to turn on it sounds like a resister burn out thats why your face plate was warm.