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Paper jam epson artisan 700 , got a paper jam, cleared it, now the printer screen says an error has occurre with the product see documentation. documenataion says nothing about this. hel

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Try to fix with proper in place the roller .

Posted on Jan 12, 2009

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Communications error between Windows 8.1 computer and Artisan 835 scanner


If you are getting a 'carriage jam' error as soon as you turn on your Epson printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Fix 'Carriage Jam' : Open Door, clear carriage jam,
and then press OK to continue' error message
Turn off the printer and open it to see where the paper is stuck.
Manually move the carriage toward the opposite side.
Check the paper path and remove any piece of paper or any other object that is stuck in the path.
Reconnect the power cord and turn on the printer.

Source : EPSON support

Feb 13, 2014 | Epson Artisan 835 Wireless All-in-One...

1 Answer

Paper jam was cleared and all parts replaced however it still indicates error problem about clearing paper jam.


did the paper perhaps tear leaving behind small parts ?

are there other areas that other pieces of paper could be ?

The display would tell you which key to press if there was a need:
-select- or a symbol key of some kind.

At the very-least, you should be able to turn-off, then back-on the printer which would perform the same function.

Tallon41

Sep 16, 2012 | Epson Artisan 800 All-In-One InkJet...

1 Answer

Everytime I turn my printer on (Epson Artisan 700 series printer) it waits for about 5 to 7 seconds and then displays a message that says "A scanner error has occured. Please see your...


when I turn my printer on (Epson Artisan 700 series printer) it waits for about 5 to 7 seconds and then displays a message that says "A scanner error has occured. Please see your documentation". Then all the lights start flashing, And then I cant do anything, but turn the printer off.

I have turned it off and unplugged it and tryed again always same result.

bdl12920@aol.com

May 10, 2011 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

My epson Artisan 700 have error ( paper is jammed in the product)


If you mean it comes up with a paper is jammed in the product error message when turned on, AND you have confirmed that there is no paper anywhere to be found inside the product, then you most likely have a defective sensor or electronic problem inside the unit that is not economically feasible to repair. Epson's web site is not at all helpful for this problem.

Sep 14, 2010 | Epson Artisan 700 InkJet Printer

2 Answers

I have a Epson stylus CX9400fax a piece of paper is jammed way inside the machine, I can't even see it to try and get it out! I've tried turing the machine on/off numerous time (still not expelling the...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

Jun 02, 2010 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

Stylus CX9400 Photo Printer: paper jammed inside printer...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

May 18, 2010 | Epson Stylus CX9400 Photo Printer

4 Answers

I had to clear a paper jam in my Artisan 800 printer. i followed the instructions and cleared the paper, but when i turned the printer on the the screen continued to flash and indicate error. the paper has...


This problem is usually caused by the CR Scale forced out of it's **** by a paper jam. The CR scale is a 1/4" wide strip of grey plastic band that is visible when you open the printer. It is right above the serial number. Slide the head carrier to the left and look behind the head carrier. You will see a small U-shaped plastic piece. Make sure the CR scale is within the **** or u shape. Be very careful not to damage the CR scale as you slip it back it. When this scale is flipped out of the ****, the printer head slams into the right side of the printer on start up (twice) and produces the fatal error message, with the paper jam note.

Mar 24, 2010 | Epson Artisan 800 All-In-One InkJet...

1 Answer

My artisan 700 keeps pilling in multiple sheets and then jams.


hi there, il be glad to assist you.

If multiple pages feed at once, remove the paper from the tray, fan the edges to separate the sheets, then reload it. if Paper Jams Inside the Artisan 700 Series: Open the scanner. Remove the paper as shown, including any torn pieces. Squeeze the hooks and remove the cover inside the Artisan 700 Series. Remove the paper as shown, including any torn pieces Reattach the cover. Close the scanner. if after doing all of these still same issue persists, if the issue persists, call epson to get a replacement printer if the product is still 1 yr. from the date of purchase, if it is more than a year, most probably, thats out of warranty,

Feb 16, 2010 | Epson Artisan 700 InkJet Printer

5 Answers

I have a epson artisan 800 I'm tring to fax from the automatic feeder but it keeps making a grinding sound and then it says paper jam but paper never even went through


I took apart my artison 800 with 'paper jam' error and grinding noise. Sadly enough, it is the plastic gear attached to the stepper motor which is slipping and making the grinding noise. I tried to glue it and it worked once or twice and failed again. It is a design flaw and Epson should repair this for free if they are honest about this problem. Ir is not a user-caused problem.

Jan 02, 2010 | Epson Artisan 800 All-In-One InkJet...

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