Question about Cuisinart Grind and Brew 10 Cup Coffee Maker
All other buttons work. But power switch does not start grind and brew process
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Posted on Jan 02, 2017
SOURCE: Cuisinart DCC 2000C
We have the same intermittent problem with the on/off switch on our DCC 2000C......don't know if the switch is bad (we hear it click when turned on) or if the water pump is intermittent. Either way, the end result is no coffee and concern about a potential fire. Today, after reading a post by a DCC 1200 owner with the identical problem, I called 1-800-726-0190 and spoke with a young man who was most helpful. Although, we cannot locate our proof of purchase, we believe the serial number indicates manufacture within the warranty period. He said we will receive a replacement in 7-10 days and then we must return the malfunctioning unit in the same box along with a $10.00 check. We'll see how it goes and post again if it doesn't happen as I've described.
Posted on Oct 07, 2008
Turn the function knob to Auto Off
Hold down the hour button til you see the clock display blinking
you can then use the Hour and Minute buttons to program how long you want the coffee maker to stay on.
You can choose from 0 minutes (seems to be what you have it set on now) to 4 hours.
Posted on Nov 15, 2008
tried ALL solutions on this & other blogs-even to point of CAREFULLY drilling out plastic to get bit-holder down to the 'MAGIC FASTENER' level and then trying: #10 TORX; ## 7-10 TORX; 'security TORX(with hole in middle) & several other 'secret bits'---ALL TO NO AVAIL !!!!! :0(
then, in SHEER DESPERATION, called Cuisinart @ 800-726-0190 [this is on SAT morning 0915 on 3/28/09] got VERY HELPFUL/KIND/PATIENT rep who was ready to do the " $10 +old one AND $10 for new one" routine, when she said: "Did you try re-plugging into wall socket after 1 hour? That's the re-set time" !!! while she was on the line (they work 'til 1730 EDT on SAT/SUN & 'til 1100 M-F !!!) wife tried this highly-technical/super-secret solution -and- IT #$%^*'ING WORKED !!!!!! ;0) I'm sitting here drinking coffee outta it and posting this solution.
Posted on Mar 28, 2009
Well, you could try unplugging for an hour. Sometimes that helps, but these have been having a lot of problems (but don't ask their customer service that, they can't admit it but I'm pretty sure they all know it!). I would say call customer service anyway if it's under 3 years old (800-726-0190) after you've unplugged it and let them know what's going on (model and serial # are both located on the bottom of the unit, stamped in the black part). If it's under warranty they can offer you a replacement and from what I hear Cuisinart has been getting in new coffee on demand units (like the one you have) that have fixed the problems. They're on back order right now though, so there will be a wait. Other than that, I would say you don't have many options, unless the store is willing to take it back, because this one is pretty much a goner. Not the first time I've seen it. :(
Posted on Aug 28, 2009
DCC-1200 shuts off: How to fix it
A couple of weeks ago my DCC-1200 beganshutting off in the middle of the brew cycle, a problem commonlyreported here. I love my DCC-1200, and it ran like a top for the 8years I've had it. Luckily I have a backup coffee maker, so I wasable to take the time to find a fix rather than having to dropanother hundred bucks on a new one. I hope this helps some of you.
Behavior: The coffee maker beganshutting off during the brew cycle. The whole machine would go dead,including the LCD display. Changing outlets did not solve theproblem. Unplugging it and plugging it back in sometimes helped,sometimes not. Left plugged in, sometimes the power would restore andit would work for a time. This got progressively more frequent,though right before it quit working all together I was able to turnit on by pressing the self clean button. Pressure on the faceplateright above that button would shut it down again. I discovered thiswhile following norm49629's advice on cleaning the machine. Afterremoving the faceplate, I could see that any pressure on certainareas of the circuit board would restore or cut power to the entireunit. These experiences led me to conclude that there was an issuewith the circuit board. Please be reasonably sure this is the sameproblem you're having before beginning this repair. My coffeemakerwas out of warranty and I had nothing to lose.
If this is your problem, you will bebaking the circuit board to repair micro-fissures in the circuitrywhich are interfering with its operation. These fissures are causedover time by the repeated heating up and cooling down of thecoffeemaker when you brew. To do this repair you will need to removethe faceplate, so I am including instructions for that based on myexperience with this issue as there were none to be found on Fixyawhen I looked.
To remove the faceplate:
You will need a tiny standardscrewdriver (I used one from an eyeglass repair kit) and a smallishphilips screwdriver. Begin by removing the carafe, the basket (andpermanent filter, if you have one), the water filter, and the inserton the underside of the flip-up lid. With the lid open, you willnotice two round screw covers towards the front of the coffeemaker toeither side of the filter basket. Remove these with the smallstandard screwdriver. This is impossible to do without damaging themsomewhat. Remove the two philips screws underneath .
There are nine clips that need to bereleased to remove the plastic top of your coffee maker. First, pressin on and release the two located on the back just below the lidhinge. With the small standard screwdriver, gently release the sixclips along the top edge of the casing. These are located two inback, near the corners and two along each side. You will have to getup underneath the plastic bezel, be gentle so that you do not bendthe stainless steel housing (if you do, gently bend it back intoplace before you put everything back together). Lay the coffeemakeron its back. The final clip is located in the carafe “nook” tothe back of the drip outlet. The upper plastic portion should nowlift straight up out of the coffeemaker.
With the coffeemaker upright, removethe four philips screws holding the faceplate in place. Remove thefaceplate by pulling it straight out towards you. Unplug the circuitboard. Remove the three screws holding the circuit board I to thefaceplate, being careful not to lose the three clear plastic washers. Remove the clear plastic switch (for the function knob) by releasingthe clips.
These baking instructions are based inpart on the many tutorials to be found online for repairing video andgraphics cards. Preheat your oven on its lowest setting, preferably170˚. Place a piece of aluminum foilon a cookie sheet. Tear off some extra and make three small balls offoil to place the circuit board on. With the circuit board LCD up,position the balls under the upper corners and the center bottom,away from anything important.
Bake at 170˚for 10 minutes. Allow to cool and put your coffeemaker back together.Brew a nice fresh cup for your efforts.
Clean any scale off the parts youremoved before you put things back together. To test your repairbefore reassembly, reinstall the circuit board and plug in yourcoffeemaker. Test all the buttons, switches, and functions. Becareful baking, if your oven doesn't bake as low as 170˚,ask around. My “self clean” button didn't seem to work, so Ire-baked for 10 minutes at 180˚. Idon't recommend doing this. At that temperature the LCD screen turnedblack and the glue melted and spread out. Luckily upon cooling thescreen returned to its normal color, the glue hardened, andeverything turned out fine. I would recommend a longer 15 or 20minute bake at 170˚ rather than ahigher temperature, should you need.
YMMV. Good luck!
P.S. Self clean works fine, fullfunctionality was restored with this fix.
Posted on Nov 22, 2009
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