Question about Office Equipment & Supplies
I have installed new official epson ink cartridges in workforce 630 and it does not recognize them
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Posted on Jan 02, 2017
SOURCE: Epson rx580 printer
I just started calling Epson's customer service line every time. They always offered to FEDEX new ink. I got tired of waiting for it to come and began returning bad cartridges to office depot where I had bought it and found out that they will take it back if it doesn't work. Now I've decided that some (a lot) of Epson's ink cartridges for the RX580 are bad and that I just have to keep trying until I get ink cartridges that work. I had tried the qtip cleaning, checking the ink/sensor connection, and making sure I had them snapped in tight. I've finally figured out it IS the ink. BTW, I always use the ink Epson reccomends, so it is definately that many of their cartridges are faulty. It's a pain to have to return them but as long as I can return and replace them and eventually have a machine that will print when I need it to, I can live with that.
Posted on Mar 12, 2008
I had the same problem except it would not recognize any of the ink cartridges. I kept hitting the OK button over and over again with the same cartridges in place not removing them at all and it finally recognized them. Decided to go to maintenance on the printer to do a test, and it went right back to not recognizing the cartridges. So i pressed the OK button over and over again until it finally recognized all the cartridges again, but this time i did not try and go into the maintenance to do a test run. Plugged it up to the computer and it has been working ever since. So press the OK button until it recognizes the cartridges, and run no tests on it is what my solution was for the problem. Really is a pain but it works now.
Posted on Apr 06, 2009
Are you using genuine epson cartridges? Many generics simply dont work on the newer printers. Once the printer decides the cartridge is empty, it sends a signal to the chip and that's it. You might hear ink, but if the chip says empty you can't use it. It also has the annoying habit of doing this when there's still 10-15% of the ink left.
I use reusable cartridges from http://www.ccs-digital.com They hold 2/3 more ink and the chips automatically reset to full if you remove and re-insert the cartridge. Instead of replacing the entire cartridge when it's empty, you pop out an internal ink tank and replace just that. So you know the chip has already been recognized by your printer. The ink tanks cost under $3. I think these are a brilliant invention.
Posted on Jul 07, 2009
please use only recommended cartridges found either on the upper portion of your printer or in the printer manuals.... take note of the code.
Posted on Jan 28, 2010
Try this: First check which cartridge(s) are not being recognized. In my case where I replaced all three color cartridges, two were recognized right away but one was not. You find out by sending a print request to the printer and looking at the ink cartridge levels diagram in the dialog window. In my case two of three were fine but one had a red X on it. So I removed it and cleaned the contacts with alcohol then rocked it in the slot after pressing it in. It was recognized and the charging process began as normal.
Posted on Oct 25, 2010
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