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My dyson will not lay flat the carpet sweeper

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Posted on Jan 02, 2017

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Rayvin1943
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SOURCE: The brush on my dyson ds14 will no move.

Can u turn the brush by hand with the vac off. Sounds like a bushing on the brush is siezed or mabe the belt is worn out and too loose. Try replacing the belt

Posted on Jul 26, 2009

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1 Answer

My dyson dc14 leaves lines on my carpet why?


Hi Geoff, it's Jack at Dyson.

To answer your question effectively we would need to understand a bit more about the type of lines your DC14 is leaving in the carpeting. The rotating brush bar sweeps into the carpet pile to remove ground-in dirt and pet hair. The bristle tufts can have the effect of raising the pile where it's been trodden flat from use. Equally, as with any upright vacuum, the two rear wheels can leave temporary impressions in the carpet pile, which may be more noticeable in deeper pile carpeting.

We wouldn't expect the machine to leave other types of lines, and we'd like to help you check the soleplate and brush bar are undamaged, and fitted and working correctly.

When you have your DC14 easily to hand, please contact the Dyson Customer Helpline. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Mar 23, 2015 | Dyson Vacuums

1 Answer

No suction on my dyson dc27


Most common cause of loss of suction are objects being lodged. You can isolate the area pretty simply. Put your hand to the tube on the detatchable handle. If there is suction there the obstruction is at the base. To clear this turn the vacuum over and lay it down. There is a suction hose that attaches just behind rotating sweeper. Disconect it, and check for debris. Also look in the sweeper compartment for hair, and other clogs. Re-Attach, to see if this remedied the problem.

If the loss of suction is somewhere in the detachable handle. What i have done is disconnect it from the unit... Take a wire hanger or similar and carefully run it through the hose. Be careful not to puncture the hose.

Jul 19, 2014 | Dyson DC27 Bagless Upright Vacuum

1 Answer

Brush will not spin


Hello :

Try this: switch the carpet/bare floor dial back & forth 5 times, ending on carpet. Tilt the handle back as if to vacuum upright & lay the vacuum on its side so it is resting on the side opposite the carpet/bare floor dial. Turn the vacuum on.

PLEASE RATE !

Apr 19, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

I have the Dyson DC14 and its like it's not brushing the carpet anymore, The brush is spinning, but its like it isn't self adjusting to the carpet height? It still has suction, but doesn't make the same...


Hi its Darran at Dyson.

It sounds as though the internal hose underneath the machine has twisted slightly. With the machine switched off, lay it on its side and look at the base. You should be able to see a small corrigated hose. Simply twist this a quarter turn clockwise which hopefully will allow the head to adjust again.

If you are still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Apr 18, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Dyson - can't push the vacuum


try to see if the carpet setting is to carpet. i know this machine says that its a life time belt,but i would check this just in case. best way to tell if it's working is to lay the machine on its belly with the brushes pointing up and turn on the machine to see if the brushes are turning. (be careful not to put your face directly in front, just in case something is lodged in the brush and flies out )

Jul 29, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

The brush on my dyson ds14 will no move.


Can u turn the brush by hand with the vac off. Sounds like a bushing on the brush is siezed or mabe the belt is worn out and too loose. Try replacing the belt

Jul 25, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Won't start


Did you verify that the switch did not get moved to BARE FLOOR rather than CARPET. If it is not on CARPET the brush will not spin.

Dec 12, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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