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Re: does not respond
Hmm... that's weird. Maybe the player itself is shutting off the connection. I suggest you backup the infomation on your player and do a device reset if your device has one to clear out anything that may be in the device causing problems. If that doesn't do it then there could be a problem with the inside electronics.
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plug it into your computer and through itunes on your original computer you will be able to reset it. If it is not the original computer that you are using you will be able to reset it but will probably lose the information on it.
When the mp3 player is plugged in to the computer, it won't respond to anything except the computer- the screen will just sit there and say it's connected. After you unplug it, it probably doesn't respond for 3 seceonds because it's refreshing its media. It might tell you it's refreshing or just refresh without saying anything.
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off.Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab.Reset the player one more time while connected to computer. Follow the repair instructions.
After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.
hello! I had this problem, as you see, but i found solution. Go to creative.com and send an email about your problem. Then they will respond your email, and they explain what you have to do. If you are too lazy to send an email, you can also FORMAT everything, in the reset menu. Then the problem is also solved, but you don't have songs or videos on it
If that doesn't fix it trythe USB cable Screen Doesn’t come on anymore http://www.anythingbutipod.com/forum/showthread.php?t=18859 If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."