Question about Kenmore 20.3 cu. ft. / 575 liter Upright Freezer 23024

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1999 Kenmore upright freezer alarm lite on, how to diagnose problem. Sealed unit and see no fan by compressor? Lower coiles seemed cold w/ some ice but higher shelves(coils) not so cold? 23 year Master Auto Tech. here so I understand cooling systems and can run tests if I know what to test! Please help!!!

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  • cnddeissnt Jan 12, 2009

    Gasket is fine, upper shelves are not getting cold and also found out that the alarm override switch was turned off and the lite has been on since we took over this house which the appliances came with. As per other threads, our compressor must be the culprit. And as you've said to others, this repair is more money to repair then to go get a better unit. Our freezer was built in 1999 which apparently was a bad year for the model 253. So today I got to go shopping for a new frrezer....Oh JOY!! Just what we needed especially in the horrible economic times. Atleast we got a pretty good deal from a LOWES store 50 miles away. Thanks for the insight on this stuff. If you ever need automotive advice, I'm your guy. Have a great day..Clay

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The reason there is no fan on the outside is because the outer shell of the unit is the condenser. the unit does it have a fan on the inside? also how does that gfasaket on the outside of the door look like? let me lknow

Posted on Jan 11, 2009

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I have a Kenmore upright freezer model# 253.9260210. We noticed that our food was starting to thaw. I opened up the coil area and noticed a small piece of ice on the coils. I melted the ice and turned...


Feel top of the compressor and tell me how hot after it has been running awhile. I need also that you advance the defrost timer=>. 216517400 Defrost Timer
12_9_2012_4_41_32_pm.jpg

clockwise slowly untill the compressor stops or starts. I need to make sure the timer is not stuck into defrost. I want you to leave the compressor off for up to 35 minutes. If the freezer compressor doesn't restart bt then simply again turn the timer clockwise slowly until it does and then stop turning. The defrost timer is location 23 in this photo HERE If you need to turn the defrost timer like this to restart the compressor then replace the defrost timer and this will resolve the freezing problem. If not we move to the defrost heater location 14 in the sme photo=> 216254600 Defrost Heater
12_9_2012_4_51_55_pm.jpg

I am going to stop here until I hear from you, Thanks Sea Breeze

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Have upright frost free freezer alarm is going off about once or twice a day.Put a thermometer it is around 20 degrees I mute the al;arm and it beeps again and again after several hours. looked to clean...


Hi most deep freezers operate at 0 dergrees. your model may have 2 temp zones. 0 or 20 deg.I'm gessind that your sensor is going off when the defroster is on to melt ice (defrosting). Lower the setting. monitor and repeat as needed. if it continues you may need to replace the unit or ad freon. If the unit is over 13 years ge a new one.

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Check underneath the unit and make sure the compressor is running and that the compressor fan is turning.

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Is the compressor running the whole time? If so may have a problem with a refridgerant leak....check the compressor in the rear of unit, feel if its hot....may be as simple as a relay.

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1 Answer

Kenmore Upright Freezer compressor running 6 seconds every minute


Usually the compressor runs pretty warm anyway. However if you think it's too hot I would start with the condenser coils located either under the unit or on occasion they are located on the back. The air flow across these coils as well as the airflow around the compressor must be maintained. I forgot to ask if the condenser fan is running. Check and make sure that the Fan is running and the air flow is good. Also, When you transported the unit did you move it standing vertically like it normally stands or did you lay it on its side. If you transported the unit on its side you must wait a minimum of 24 to 48 hours prior to start up or the unit could be ruined permanently. The refrigerant has to be utilized through the compressor as a gas. If the unit is on its side liquid refrigerant could be introduced into the compressor and can cause permanent damage. If this is the case I recommend that you turn the unit off at once and wait the 36 hours for the Refrigerant to settle then try it again. This transportation rule applies for any appliance That uses refrigerant, Air Conditioners etc. These units are not that hard to diagnose. The only other item that is usually a problem is the defrost timer. It is not very expensive and can also cause some of the same symptoms that you are eluding to. The defrost timer allows the freezer to periodically shut down to prevent the buildup of frost or ice on he evaporator coils and on the inside the unit. If it is defective, then the unit will either run all the time and cause the evaporator coils to freeze up or will not allow the compressor to switch on and it will not freeze like it should.

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1 Answer

Alarm on


hector...this sounds like icing up! First thing is to defrost this unit. The ice is preventing air flow over the coils. Shut down and get warm air to the coils. Then, let everything dry. If you leave off and open for 2 days, this will do it. Causes: humid conditions, 'window shopping' or bad gaskets. If the gasket surfaces are dirty, clean them. Test any questionable areas by taking a 2-3 wide strip of paper and close the door on it. If the paper pulls easily, the gasket is bad.

Now, clean out the condenser coils. They are located in the back or under the unit and are always painted black. Then, have a look at the compressor. It is that big black thing in the bottom with pipes sticking out of it. Look at the larger pipe. When you start the unit, it should frost and then either dry off or condense water after about 5 minutes. If it stays frosty or is not cold, you need gas. If the unit passes all these tests, you may have a defrost timer issue. Let me know.

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Kenmore upright freezer


You should check the drain hose inside underneath the freezer.This is done at the back down below. Mine was looped too high and water could not get out. I took the loop off that was holding the hose and now water can drain away without freezing. You can pour warm water down the drain hole to melt the ice in the tube if you remove the grate covering it inside the freezer. I have read that several Kenmore upright freezer
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7 Answers

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I looked at the BACK at the bottom underneath of my Sears Kenmore frost free upright freezer and what was causing the ice buildup was very simple. At the factory, the assembler looped the little hose too high and when the water went into the hose it could not get out due to being too high in one spot! An ice dam will form, blocking ALL water coming through
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