Yesterday I purchased your Oneplayer DVD Decoder Pack 2.3.1 - ESD
I tried to install it, per your instructions, but it was refused. I need it so that I can play my DVD's on my computer. I am 85 years of age and 100% disabled so please be very specific in your instructions and in simple language. My mental faculties are still pretty good, thank goodness. Thanks for your consideration.
Re: Yesterday I purchased your Oneplayer DVD Decoder Pack...
I simply rebooted and then followed your install instructions. The problem may have been caused by a delay or lag in the time for your return message with instructions to arrive. All is well now and I apologize for bothering you.
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Does the software wrk with windows XP? If so:
Have you tried running the driver in Windows XP compatibility mode?
(right click icon, properties, search for compatibilty, select Windows XP Service Pack (SP) 2)
Some versions of windows can run a "virtual Windows XP" You can try to use that and install the driver in it, though you will then have to run XP mode to use the device.
ATI should give you the software in a zipped file as a free download. If they do, then save it to your desktop, and later, when you go to install it, unzip it to a file. It should install. Just choose the support and download section on the ATI site.