Question about HP Officejet J5780 All-In-One Printer

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Rollers do not grab paper

When I try to print it makes a clicking sound and wont grab the paper

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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AKAShadow
  • 32 Answers

SOURCE: Printer cannot grab paper,

The rollers in these printers go bad all the time. Your best solution would be to take it to a local printer shop and get the rollers replaced.

Posted on Jul 19, 2007

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  • 1 Answer

SOURCE: Constant "load paper in tray" error even when paper is loaded.

Contacted HP CEO, office getting some interest now!

Re bad paper feeder Did not use main tray feeder until now!

Posted on Dec 20, 2007

  • 111 Answers

SOURCE: printing crooked, blurred, bad roller?

Sounds like when you pulled out the paper jam, you misaligned the print carriage. That would produce both the noises you hear and the print quality issues. HP.com has a few web pages on their site that might help. The first one deals with noisy print carriages. Unfortunately, it's not dedicated to just your product, but the steps should generally apply:

Resolving Noisy Print Carriage Issues

There's a separate web page available for troubleshooting crooked or skewed printouts:

Printed Text or images are Crooked or Skewed

If all else fails, unplug the power cord from the printer, wait 20 seconds or so, then plug it back in. That should restart the printer and make it go into a self test which may include a realignment procedure. Watch for any error messages on the display on the printer's control panel. Sometimes to realign, it prints out two test pages and instructs you to place the first printout on the scanner bed and then press Enter.

Go to the following web page and when it opens, scroll down to the section "Replacing the print cartridges", and find step 9 in that section for alignment instructions.

Replacing Print Cartridges

Good luck.

Posted on Oct 14, 2008

  • 3567 Answers

SOURCE: My HP PSC 1210 will not feed the paper through

Try removing the paper and replacing it with a heavier paper > pull out the 20# copy paper and replace it with 24# bond or 60# offset. ( The 24# and 60# are the same weight just different finishes on the surface ). Assuming your paper tray is one that slides in and out, close they tray firmly. Turn the printer off, wait 10 seconds then turn it back on. If the problem is still there, look VERY closely at the edges of the feed tray / compartment. There will be a very thin wire that the paper will depress when it is loaded into the feeder. If that wire gets bent the paper may not reach it to depress it. The printer does not sense any paper if this happens. Bend the wire outward so the paper can depress the sensor switch. Hope this helps.

Posted on Mar 14, 2009

  • 1 Answer

SOURCE: wont grip paper on feed, keeps 'saying' paperjam

I have had this problem after printing a large batch of sheets on a heavy matte photo paper. The roller picks up a 'polish' from the surface coating and then fails to grip. I have tried cleaning the roller, with some sucess, but the best solution I have found is to feed through several blank sheets (just page throws in a Word document) of a ordinary 80 gram paper. Doing this between smaller batches of the photo printing seems to keep things flowing.

Posted on Aug 14, 2009

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1 Answer

Printer not catching paper


You may have to clean the pick up rollers with alcohol or put a new roller in your printer.

If you have a printer with a tray, make sure it is set correctly for the paper you have installed.

It will try to grab the paper a number of times and will usually give you a paper jam error after a number of tries.

Jul 13, 2010 | Dell 922 All-In-One InkJet Printer

1 Answer

My printer attemps to grab the paper but does not for either copies or from a computer command


The paper feed roller(s) are probably dirty.If you can reach the the roller that pulls in the paper try to clean it with alcohol or kitchen type cleaner if you do not have alcohol make shure it is fully dry before trying to print.You can also wet one sheet of paper with alcohol where the roller will grab it and tell it to print while firmly holding back the paper as you do not want wet paper to feed into machine repeat if needed

Jun 08, 2010 | HP PSC 1315 All-In-One InkJet Printer

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Samsung printer CLP-350N wont print


Possibly a full waste toner container. I had the same problem, took pout the waste container, tilted it and tapped it to get toner away from the sensor window, and then it printed perfectly. I will empty the container ASAP before it overflows.

Jan 10, 2010 | Samsung CLP-350N Laser Printer

1 Answer

Hi- The paper from the tray won't grab and run


if you remove paper tray you will see rubber feed rollers that pickup the paper, sometimes when they really dirty they wont feed the paper, you can try cleaning them with some windex or alcohol but do no try to rotate them as there is a clutch and it can break, after gently cleaning the rollers wait a few minutes to dry, and try printing again... if still having a problem it may be either the rollers are worn or some other mechanical problem.

Dec 29, 2009 | HP LaserJet 1320 Printer

1 Answer

I cant get the machine to grab the paper and it says its out of paper, yet its not out of paper.


Hi, the Ip3000 has 3 different feeding trays...
make sure that the printer is trying to "grab" the paper in the tray that you have chosen to use in the printer properties box...
when you give the print command can you see the rubber roller moving to grab the paper in the top feeder tray???
if the roller that feeds the printer is not moving you may have accidentally changed the settings to grab paper from the bottom tray...the one right under the door that opens to let printed pages out of the printer...
the 3rd feeder tray is the DVD/CD printing tray...
I suggest that you look at the printer Properties for remedial action...
hope this helps you with your problem...
cheers
haitchhcee
p.s.
suggest you place paper in the bottom tray before making adjustments to see if it is trying to grab the paper from there...

Dec 08, 2009 | Canon PIXMA iP3000 InkJet Photo Printer

2 Answers

My canon printer/copier does not feed paper in machine. makes all the sound but wont feed. help


1. Try cleaning the paper feed rollers

Instructions how to clean the paper feed rollers.
If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:
  1. Open the Printers folder.

    - For Windows XP Home Edition : Click/Select 'Start,' 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.

    - For Windows XP Professional Edition : Click 'Start' and 'Printers and Faxes.'

    - For Windows Vista : Click 'Start,' 'Control Panel,' 'Hardware and Sound,' and 'Printers.'

    - For Windows 2000 : Click/Select 'Start,' and 'Settings,' then 'Printers.'
  2. Right-click the icon of the printer for paper feed roller cleaning, and select 'Properties' from the displayed list.
  3. Click the 'Maintenance' tab and click 'Roller Cleaning'.

    Remove all sheets of paper from the rear tray, then click 'OK'.
  4. Confirm the message, and click 'OK'.
    Note: Clicking 'OK' will activate the paper feed rollers 30 times. This activation will take about 90 seconds. Do not perform other operations until this operation has finished.
  5. Confirm the message, and click 'OK'.

    After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.


  6. Confirm the message, and click 'OK'.

    Note: “Feed roller cleaning is completed” message is displayed when the paper is fed and ejected.

    Click 'OK'.
Roller Cleaning is completed.

Sep 06, 2009 | Canon PIXMA MP190 All-In-One InkJet...

1 Answer

Printer does not "grab" paper but can see parts turning


you have bad rollers. you can try to clean the roller with an alchohol wipe but I doubt it will help much. You need to have the roller replaced or get a new printer

May 27, 2009 | Dell 922 All-In-One InkJet Printer

1 Answer

HP LaserJet wont pick up paper


Try cleaning the feed roller. It may have debris on it, making it slip. Use alcohol on a lint free cloth. Often you'll see on the paper where the roller slipped on the paper. There may be a dark smudge where the roller slipped. Check it out.

Dec 29, 2008 | HP LaserJet 1200 Printer

1 Answer

Wont grab the paper


very easy..............
  • materials u will need.
  • alcohol
  • cotton/clean rug
in the papar tray you can see a rubber roller..try to clean it because this roller are the one feed the paper to printer..

Feb 07, 2008 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Dell Laser MPF 1600n WON'T PRINT


Two causes:

1. Worn out roller
<or>
2. Spring-loaded tray not engaging when placed into printer

1. The roller will try to "grab" the paper when the job starts. If it becomes too worn, it will slip and not grab anything. One fix is to apply a small amount of moisture to the u-shaped rubber roller.
Other option is to wrap a rubber band around it if you can.

2. Check to see if tray spring works properly. There is a small white knob on left side of tray. Push paper in tray down all the way until it clicks. Engage knob on side and paper should spring upwards. If this does not happen, the roller will not be able to engage the paper and it will simply click as it tries in vain.

Dec 07, 2007 | Dell 1600n All-In-One Laser Printer

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