Question about Dell Dimension C521 PC Desktop

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Browser will not open

I cannot open any browser on my Dell Dimension C521, I tried using the recovery disc and when I try to register the windows, it tells me I have no internet connection, that is not so, I am using another computer right now on the same ethernet connection and modem. I have been trying to fix the other one but now all I get is a blue screen. I had found a site that told me it had an internet transponder virus but I can't get into the Start menu to try to fix it the way it explains. Is it my hard drive and do I need to purchase a new HD? And please tell me exactly where the HD is. Thank you. Any help would be appreciated.

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  • skayd26 Jan 11, 2009

    I already tried this. Now it won't even go past the blue screen. I suppose a new hard drive is what I need.

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You could just reformat your hard drive. (This will erase all information on the hard drive.)  Get a Vista/XP Installtion disk and boot up computer, press F8 right after the BIOS screen and click CD drive and follow the steps.

Posted on Jan 11, 2009

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