Question about Pramac Storm 5000 Watt Generator

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Oil change Bought this generator after hurricane and lost manual in aftermath. I don't know how to change the oil.

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There are two 14mm bolts on both sides (lower) of the motor. Unscrew one or both and drain the oil....Replace with sae 30 or 10w30 oil and should take almost a quart. (Put the bolts back in and tork slightly.) Check oil level.

Posted on Sep 20, 2009

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Lost the owners manual and need to know what type of oil it takes.


any good 30 weight will do fine. If yuo run it a great deal like I do mine I put a little STP type of lube in with the oil to help it out there. Also change the oil about every 50 hours so you dont get oil break down

Best of luck

Tom

Also could you take a second to rate us, this lets us know if we are giving you a good product

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The generator has a low oil level sensor. Fill the oil all the way to the FULL mark and try it again.

IF you still have the problem after adding oil; repsond here and I can still help you. Just want to get this off as it has been 4 hours since your post.

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Hi,

I think this is what you are referring too... not sure if just the rope broke or the mechanism broke... also not sure of the exact make and model of your generator...

Don't imagine that you can take it back and get it replaced at this time either...


Check this video out... hope it helps...

click here

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pramac bought them out i just order parts today oct-15-08 call1-800-445-1805 took me awhile to get a hold of someone but she seemed to know what was going on. my guess is that the printed curciut board in the back of the generater head is bad i have had to change alot of these out.

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My answer:

You will need to contact Powermate directly (see below), and give themthe CORRECT model # info that you have there on that Genset.

Unfortunately what you posted above doesn't help out at all as there isNO model # for reference. Certain models are no longer available asthey have been discontinued and only by contacting Powermate directlywill you get the proper Operators Manual.

There should be no charge for this and most likely it will be a PDF download sent by their service dept.

The model # should be found either on the engine decal plate or else on the generator head assy or it's power panel.

Please post me a reply as to finding this solution being the bestresolve to your missing Operators Manual problem by following thecompany references & links below. Also please rate mytroubleshooting fix as well.

Keep me posted and I'll follow up as well.

Best regards,

Frank


Customer Service: US: 1-800-445-1805 Mexico: 011-52-5553-660800 Canada: 1-877-501-0090 Technical Service: 1-800-445-1805 or Email: At productservice@powermate.com and a service representative will personally respond to your inquiry Service Centers: Click here to find your nearest service center in the US or Canada FAQs: Click here to find answers to our Frequently Asked Questions Product Manuals and Parts Diagrams: Click here to find your product manual or parts diagram Register your product: Click here to register your product.

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