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May just not be good enough antenna to receive the signal--try to with the remote direct enter a channel you expect to see and if it works you can in the menu add that to the memory---manually enter and add each possible channel.
If OTA, check that your antenna is pointing at the station's transmitter. Look at antennaweb.org or tvfool.com (antennaweb is very conservative with the stations that it will suggest that you can get. Both assume external antennas.) If you have an amplifier, check if it is working (I lost a local VHF channel recently when the antenna splitter/amplifier got a power surge after a lightning strike - despite it being the nearest station.)
Consider resetting the tv to the defaults and rescanning for channels. (The reset is under Menu > Picture Settings > Advanced Settings (if you use Customized Picture Mode; there is a second reset under Audio settings for those customized functions.)
Are you trying to get the OTA channels? In that case you need to check out sites like antennaweb.org and tvfool.com. In many places, an indoor antenna will not work well for digital reception and both of these sites will recommend an antenna type for your location. They also give the direction to point the antenna for the stations. Antennaweb is very conservative in its listings. Tvfool gives significantly more information about all the stations around you that may be receivable with the largest antenna and correct positioning.
I hope this helps.
Cindy Wells (Antennaweb.org lists only two digital stations in my location. With an exterior antenna, amplifier, and rotor, we actually get 10 in our standard setting and can get additional stations (losing the regular channels) on changing the antenna orientation.)
I have one TV that would sometimes receive one channel and sometimes not, while two other TVs received this channel just fine. We thought for a while there was a problem with the coax goin to that TV and when it was bent in such a way the reception was better. Not sure of the reason, but each TV is different in the reception of the new digital signals. Maybe watch that channel on the other TV's, or try to move the ant. cable around some?
Use an Antenna that Provides Good Reception of All Channels
Most existing antennas used by consumers will provide good reception of DTV signals. (Before making any changes, try your existing antenna first to see of it allows you to receive all the stations you normally watch.)
For watching DTV signals, you will need an antenna that provides good reception of both VHF signals (channels 2-13) and UHF signals (channels 14-51) to reliably receive all of the digital signals broadcast in your area.
Many antennas are designed only for reception of either VHF or UHF signals (but not both). For example, the commonly used “rabbit ears” indoor antenna is only suitable for receiving VHF signals. To receive UHF signals, an indoor antenna should also include a wire loop or other feature for reception in that band.
The reception capabilities of TV antennas also vary considerably, so be sure to talk to retail consultants and look at information on the packaging and/or the Internet to make sure that any new antenna you may choose provides good reception of both VHF and UHF channels. In addition, if you use an indoor antenna and receive signals on VHF channels, you may need to use an antenna with amplification.
Many antennas currently being sold as “HDTV Antennas,” perform best at receiving UHF signals; some of these models state that they provide reception of signals on channels 7-13 but actually perform less well receiving those channels. If you obtain one of these antennas, be sure it provides good reception of all the VHF channels as well as the UHF channels.
Check that your digital-to-analog converter box or digital television is connected properly. Make sure your antenna is connected to the antenna input of your digital-to-analog converter box or digital television. If using a digital-to-analog converter box, also ensure that the antenna output of your converter box is connected to the antenna input of your analog TV. Refer to the owner’s manuals of your components if you are unsure of the proper connections.
Ensure that your components are plugged in and have their power turned on.
If you have a digital-to-analog converter box, tune your analog TV to channel 3. You should see a set-up menu or picture displayed on your TV screen. If you do not see a set-up menu or picture, tune your TV to channel 4. If you still do not see a set-up menu or picture, recheck your connections.
Perform a Channel Scan
Digital-to-analog converter boxes and digital televisions have a button, usually on the remote control, that is labeled “set-up” or “menu” or some similar term. Press that button to access the set-up menu. Using the directional arrow buttons on your remote, scroll to the option that allows you to perform a “channel scan.” The channel scan will automatically search for digital broadcast channels that are available in your area. Consult the owner’s manual of your digital-to-analog converter box or digital television for detailed instructions on how to perform a channel scan for your device.
Once the channel scan is complete, you will be able to tune to the digital channels received by your antenna. You should perform a channel scan periodically to check whether additional digital channels have become available.
Adjust Your Antenna
Small adjustments to your antenna can make a big difference in the number of digital channels you can receive. If you have an indoor antenna, try elevating it and moving it closer to an exterior wall of your home. After adjusting your antenna, perform another channel scan to see if your reception is improved.
While adjusting your antenna, it may be helpful to access the “signal strength meter” on your digital-to-analog converter box or digital television to determine whether your adjustments are improving the signals’ strength. The signal strength meter is usually accessed through the menu feature on your remote control. Refer to the owner’s manual of your device for detailed instructions on how to access its signal strength meter. Remember to do another channel scan after you have adjusted your antenna.
Television stations broadcasting in digital use both the VHF band (channels 2-13) and UHF band (channels 14-51). Many indoor antennas use “rabbit ears” for the VHF band and a “loop” or “bow-tie” antenna for the UHF band. Make sure you are using an antenna that covers both the VHF and UHF bands and have connected it properly.
If You are Still Having Difficulty:
Until June 12, 2009, some stations will be operating at reduced power levels. If you are not receiving certain digital TV stations, this does not necessarily mean there is a problem with your antenna or digital-to-analog converter box or digital television. Check with the TV station to find out whether they are planning changes that will improve reception.
When an analog TV signal is weak or receives interference, static, snow, and distortion will often appear on the screen. Digital broadcasting will provide a clear picture; however, if the signal falls below a certain minimum strength, the picture can disappear. This “cliff effect” means that if you watch analog TV stations that have static and distortion, you may have to adjust or upgrade your antenna system.
Simple indoor antennas provide minimal performance that may not be suitable for your location. If you are unable to obtain satisfactory DTV reception with your current indoor antenna, you may wish to obtain an indoor antenna that includes features for better reception of UHF signals, as well as VHF, and/or an amplifier to boost the received signal (often referred to as an active indoor antenna).
Generally, an outdoor antenna will get better reception than an indoor antenna. However, the performance of outdoor antennas can degrade over time due to exposure to the weather. If you are having problems, check for loose or corroded wiring, broken antenna elements and that the antenna is pointed in the right direction.
Try to keep the length of wire between your antenna and digital-to-analog converter box or digital television as short as possible for best reception.
“Splitters” that are used to connect a single antenna to multiple digital-to-analog converter boxes or digital televisions reduce the amount of signal available to each device. If you are having problems, check whether reception is improved without the splitter. In some cases an “active” splitter that includes an amplifier can solve the problem.
If you are near a station’s broadcast tower, reception of that station, as well as other stations, can be impeded by strong signal “overload.” Consider using an “attenuator” or removing amplifiers to improve your reception.
If you decide to replace or upgrade your indoor or outdoor antenna, many types are available from electronics retail stores at a variety of prices. Websites such as www.antennaweb.org provide information on the locations of broadcast towers and the types of outdoor antennas appropriate for the stations you wish to receive. If you need assistance with upgrading your antenna system, check with a local antenna retailer or antenna installer.
Try the recommendations in a document posted on the FCC site (http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-291403A1.doc)
Also be aware the several stations have had problems with the transition. Some changed frequencies on which they were transmitting and encountered area coverage issues that didn't meet their expectations. They have been working with the FCC to remedy the problems and many stations have temporarily increased output power to compensate for the issues. Some of these stations may be difficult to receive and you may need to get larger antenna. If you are still having problems call the FCC DTV transition hotline at 1-888-CALLFCC (1-888-225-5322) or the TV station for advice.