Question about SanDisk Sansa m240 MP3 Player

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MP3 San Disk m240

This is my second one and it still will not download to my computer. I have Windows XP. What is it that I'm not doing right?

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Re: MP3 San Disk m240

Click on "My Computer" on desktop and then find your removable drive letter. Click on that and you will see everything on your device, I promise.

Posted on Jun 08, 2007

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I was given an MP3, a San Disk model M240, player without a book. It has songs on it already, how do I delete them, and how do I download new songs?

MP3 players can only play music files in mp3 file format. You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:-

Mar 22, 2011 | MP3 & Digital Media Players

1 Answer

There are songs on my San Disk Sansa M240 MP3 player that do not show when connected to the computer. I wish to delete these songs. How do I get them to show on the computer program and delete?

See if that your folder options is not set to (do not show hidden files and folders .

Follow these steps to check it:
1. open control pannel.
2.Double click folder options then click view
3. then scroll and locate Hidden files and folders. show hidden files and folders.
5.Also untick the hide extension for known files type:

Jan 13, 2010 | SanDisk Sansa m240 MP3 Player

1 Answer

How do I format my San Disk M250

well you could do it on the computer by letting windows recognize it then go to my computer find the san disk then right click on it and click format

Jul 13, 2009 | SanDisk Sansa m250 MP3 Player

1 Answer

Using sansa m240 mp3 player

Try another service pack on your windows XP or use Winamp ( Newest version ) To transfer music to your mp3 player.. hope it helps :)

Jun 22, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Computer not recognizing my sandisk m240 mp3 player.

What I would recommend you to do is to make sure that your device is under MTP mode instead of do that go under menu,setting, usb and then there should the two mode listed there...then you want to plug your device in the back of your computer..not in the front..tghat is very important....once you do up your windows media on your start thee sync panel..if your device is recognize properly it will be showing there on the right side..and if its not listed properly, it will say connect a device..if thats the on your start menu right click on computer and then click on propetties, click under hardware and then device manager..your device should be showing there...check under disk drives to see if your device is showing there and if it doesnt you want to right click and hit uninstall...we dont want your device to be under disk drive ..we want it to be under windows portable device...once you uninstall it...go to and find the driver for your device..and then connecct the device on the back of your should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you

Jul 18, 2008 | SanDisk Sansa m240 MP3 Player

5 Answers

I need the installation disk for sansa m240. i bought the mp3 sansa m240 from a friend, but he lost the installation disk. i need to install it in my computer, so i can download songs to my mp3. thanks

hey guys goto to this webpage to download the installation disk web site this might help. I tried my best !


Good Luck Guys

Mar 04, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

SAn Disk Sansa mod m240

in the settings menu on the mp3 player you will see a usb setting (hopefully) you have to change the settings in there and it should work hopefully

Jan 30, 2008 | SanDisk Sansa m240 MP3 Player

2 Answers

My sandisk sansa m240 not working with my windows xp pc

I have XP Media Edition w/SP2 and I see the M240 as a Media Device and NOT a hard disk, AND it has MEDIA and DATA subdirectories only. Media has to go into the MEDIA subdirectory to be seen/read played. Now, on my plain XP system, the M240 it shows up as a disk drive with different layout. There is no MEDIA directory, so putting files into the mass storage device letter will lockup the unit. I haven't tried Media Player 10 solution, but if you have one of these, do NOT put files in it unless you see the MEDIA subdirectory.

Sep 19, 2007 | SanDisk Sansa m240 MP3 Player

2 Answers

Not enough memory space for music db

Your M240 may have encountered a corruption in its Music Database, and may be corrected by formatting and updating the firmware. Try this: Manually switch the player to MSC mode and format through "Disk Management". Here are the steps: Step 1: Locate the "Hold" switch on the side of the M240 and enable it (you should see an "orange-colored" surface when it's enabled) Step 2: Plug the M240 to your computer (recommended Operating System is Windows XP and above) and check Windows Explorer if the player is detected as a "Removable Drive" Step 3: Open "Disk Management" by right-clicking on the "My Computer" icon, then selecting "Manage" Step 4: Your "Disk Management" window should be divided into 2 panes. On the left pane, click on "Disk Management" Step 5: On the upper right pane of "Disk Management", you should find the drive letter corresponding to your Sansa M240. The lower section also contains the drive # pertaining to your M240. Right-click on either drive letters pertaining to the M240 and select "Format". Follow the on-screen prompts. Make sure that the "Quick Format" checkbox remains un-checked. Step 6: In general, Disk Management is more the effective tool for formatting your M240 and assuming the format processing completed without any errors, proceed to updating the firmware of your player. Step 7: Use this link to download the Sansa Firmware updater: Save this file to your Desktop and run it while your M240 is still plugged in to your PC. Follow the on-screen prompts. Step 8: "Safely remove" your M240 from your PC and -- with a fresh battery -- power on your player. It should boot up normally. I hope this works. The M240 is a great player

Apr 24, 2007 | SanDisk Sansa m240 MP3 Player

4 Answers


Thank you for contacting SanDisk Technical Support. It is our goal to make sure you have all the resources you need to get the most from your product through your recent inquiry into our product line. We do apologize for any kind inconvenience this issue is causing you. For verification, does your computer have Windows XP as its operating system? This issue may be due to some sort of corruption on the Sansa m240 itself. We should try formatting the Sansa m240 as a possible solution. Caution: Formatting will erase all information on the Sansa mp3 player. Please be sure to have a back up of all the information before proceeding. If your Sansa m240 is currently frozen, please remove the battery (to unfreeze it), then put it back in, and connect it to your Windows XP computer. Since you cannot access your Sansa m240 to convert to MSC mode, please have the ?HOLD? button ?ON? so that you can have your Sansa m240 in MSC mode before plugging to your computer. To format the Sansa m240 on your PC, let us connect the Sansa m240 to your computer on an USB port preferably located near the power hub or to an external self powered USB hub, go to ?My Computer?, single right click on the ?Removable Disk? associated with your Sansa m240, and select ?Format?. Let us please make sure that, under FILE SYSTEM, we change FAT to FAT32, and then single left click ?Start?. This will erase all data off the Sansa m240 and correct errors on it, which should make the Sansa m240 usable again. We also recommend formatting the Sansa m240 another way. Please be advised again that formatting will erase all data. Please right click on my computer and select ?Manage?. When ?Computer Management? comes up, please click on ?Disk Management? on the left hand side. After clicking on ?Disk Management? you should now have a list of drives in the right side panel. On the right, look for the Sansa m240, it may show up as Disk 1, 2, 3? Removable Disk. Right click on the larger "Volume" rectangular icon to the right of the Removable disk and select ?Format? choosing FAT32. If you do not have the format option, please select "New Partition" and just keep clicking next through the Wizard that appears. After formatting the Sansa m240, please do try your Sansa m240. If applicable, please go the link below to download the firmware update for your Sansa m240. The link is: or If formatting and firmware update in your computer is not possible, please do try the process again on another Windows XP computer. NOTE: Please be aware that formatting is a normal and necessary method of drive maintenance and repair, and simply NOT formatting periodically can cause a drive to slip into failure due to the backup, and clutter of residual data.

Dec 27, 2006 | SanDisk Sansa m240 MP3 Player

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