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Brother model MFC-9970CDW won't print

Everything seems to be online and connected but it just won't print. for some reason it started automatically checking the "use printer offline" box but i fix that now and so I know that's not the problem.

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Posted on Jan 02, 2017

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SOURCE: Brother mfc is offline -

For my MFC, my PC says its ready and working properly. It really only works when I'm not connected to my cable modem. All PCs use it then. It's offline otherwise.

Posted on Oct 30, 2008

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SOURCE: Brother mfc-490cw is offline

If you are running Vista and SNMP is turned off
1. Check to see if SNMP is turned off this is a component of Vista
a- Control Panel
b- Program and Features
c- Left side of screen you should see turn windows features on or off
d- Click on this a window box should open scroll down and see if SNMP feature is checked if it is then turn it off (unchecked) follow these steps
e- Under printers select Brother MFC-940CW printer right click
f- Select run as administrator
g- Select properties
h- Select ports
i- Select button configure ports
j- Under port settings uncheck enable SNMP
k- Click ok printer should be on line
l- To find MAC address for MAC filtering on router
m- Run the brother remote setup program and note the IP address
n- Run the command prompt as an administrator at the prompt type the following “apr –a” without the quotes and then hit return and note the physical address (MAC) for the above IP address you noted. Log on to your router and enter the MAC address from the step above and save.
o- Run the brother remote setup program again and change TCP/IP from “auto to static” please note you must have box checked at the top of the window edit network settings.
p- Restart the computer

Posted on Apr 16, 2009

  • 7 Answers

SOURCE: "brother mfc 7840w printer goes offline and i cannot print need turn printer on and off.

The solution, and it took me a long time to find the simple solution, is to right click on your printer, click properties, click the ports tab and click on your Brother printer and click on configure port (or you can delete the existing one and then add another one). What you want to do is update the IP Address. The problem is that the printer does not have a static IP address, it is dynamic. If you want to confirm that, go to your printer and press the reports button and print out the network configuration report. Your IP address will show on that. It's really the last digit in the IP address that changes. This will absolutely solve your problem. Good Luck!

Posted on May 17, 2009

the kowalski
  • 86 Answers

SOURCE: I can not print

You could try to use static ip to remove possible problems with dns retrieving: 

  • Set the machine to static ip (Menu -> Network -> WLAN -> Boot Method -> Static).
  • Check the ip number on the machine (Menu -> Network -> WLAN -> IP address)
  • On your PC, go to Control Panel -> Printers
  • Right-click printer, choose Properties
  • Choose Ports and click "Add Port"
  • Double-click on Standard TCP/IP, follow the guide and type in your IP number earlier retrieved.
  • Save settings, press OK and the problem could be solved (if it was due to dns problems). 
Also, if it works, you can change the network settings for scanner driver to go to ip address too instead of dns, even if it isn't a problem right now, it could later be.

Posted on Jun 02, 2009

trikha_karan
  • 66 Answers

SOURCE: My printer (MFC-490-CW)print status is offline change online

If you want to make it online, than make sure it is on and connected to your computer, Once you are sure about this than

Go to control panel than Printers and Faxes

There You need to right click on printer and than Use printer online

IT will Put you printer back online.

Posted on Nov 10, 2009

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