Question about Brother Office Equipment & Supplies
Everything seems to be online and connected but it just won't print. for some reason it started automatically checking the "use printer offline" box but i fix that now and so I know that's not the problem.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Brother mfc is offline -
For my MFC, my PC says its ready and working properly. It really only works when I'm not connected to my cable modem. All PCs use it then. It's offline otherwise.
Posted on Oct 30, 2008
SOURCE: Brother mfc-490cw is offline
If you are running Vista and SNMP is turned off
1. Check to see if SNMP is turned off this is a component of Vista
a- Control Panel
b- Program and Features
c- Left side of screen you should see turn windows features on or off
d- Click on this a window box should open scroll down and see if SNMP feature is checked if it is then turn it off (unchecked) follow these steps
e- Under printers select Brother MFC-940CW printer right click
f- Select run as administrator
g- Select properties
h- Select ports
i- Select button configure ports
j- Under port settings uncheck enable SNMP
k- Click ok printer should be on line
l- To find MAC address for MAC filtering on router
m- Run the brother remote setup program and note the IP address
n- Run the command prompt as an administrator at the prompt type the following “apr –a” without the quotes and then hit return and note the physical address (MAC) for the above IP address you noted. Log on to your router and enter the MAC address from the step above and save.
o- Run the brother remote setup program again and change TCP/IP from “auto to static” please note you must have box checked at the top of the window edit network settings.
p- Restart the computer
Posted on Apr 16, 2009
The solution, and it took me a long time to find the simple solution, is to right click on your printer, click properties, click the ports tab and click on your Brother printer and click on configure port (or you can delete the existing one and then add another one). What you want to do is update the IP Address. The problem is that the printer does not have a static IP address, it is dynamic. If you want to confirm that, go to your printer and press the reports button and print out the network configuration report. Your IP address will show on that. It's really the last digit in the IP address that changes. This will absolutely solve your problem. Good Luck!
Posted on May 17, 2009
SOURCE: I can not print
You could try to use static ip to remove possible problems with dns retrieving:
Posted on Jun 02, 2009
If you want to make it online, than make sure it is on and connected to your computer, Once you are sure about this than
Go to control panel than Printers and Faxes
There You need to right click on printer and than Use printer online
IT will Put you printer back online.
Posted on Nov 10, 2009
Tips for a great answer:
Oct 09, 2014 | Brother MFC-9970CDW
Nov 01, 2012 | Brother MFC-495cw Color Inkjet All-in-One...
Aug 28, 2012 | Brother MFC 7420 All-In-One Laser Printer
Jul 10, 2012 | Brother MFC 7420 All-In-One Laser Printer
Aug 10, 2011 | Brother MFC-290C Printer
Jul 13, 2011 | Brother MFC 490cw Color Inkjet...
311 people viewed this question
Usually answered in minutes!