Question about Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft. Front-Loading Washer

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Whirlpool gold door falls open during cycle

Pretty sure my 4 year old nephew was jumping on the door while it was open. Door now only stays shut with duct tape and still mostly falls open during the cycle (especially heavy loads.) What do I need to fix in order to keep that door closed and dry my laundry?

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  • cmh_p Jan 14, 2009

    I ended up buying a heavy duty magnet (rated for 100 + pounds) and that is working perfectly.

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You can probably get away with getting just hinges for the door if it is not bent also check the latch if it doesn't look broken the just go for the hinges.

Posted on Jan 11, 2009

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Posted on Jan 02, 2017

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Drive Motor Tachometer Error

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My Whirlpool Duet washer was out of balance and almost fell over during the spin cycle. The washer was shaking and the front door came open during the spin cycle. Now the front door will not latch and stay...


1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
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3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
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https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/dc59d905140253e18525729c005765f4/$FILE/Maytag_Neptune_Washer.pdf

On page 3-1 the manual explains that if the washer shuts off during the spin cycle, the problem points to a weak spring in the door lock mechanism.

"Shuts OFF In The Middle Of The Spin Cycle:
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