Question about Xerox Phaser 8560DN Laser Printer

1 Answer

Computer unable to find printer

When trying to print just get a message "Looking for YATPTRM" We use Macs - this happens with both computers - I have tried rebooting the router, restarting the computer and turning the printer off and on.

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    An expert who has achieved level 1.

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  • 2 Answers

There is a flaw in the system System sent to printer warranty or maintenance engineer .

Posted on Dec 02, 2012

  • Chris Volk Dec 02, 2012

    We were using the printer just fine up until today - over the past several days it has been windy and rainy here and the power has flickered on and off maybe 10 times - from a fraction of a second to almost a full minute - is it possible that a surge fried something in the printer?

  • Chris Volk Dec 02, 2012

    we are NOT under warranty

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Posted on Jan 02, 2017

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worldvet
  • 859 Answers

SOURCE: Printer is not printing at all, just blank pages

I can help you troubleshoot your printer. Just be prepared if your printer never prints again. This is rare to say the least. I just want you to know that in advance. OK? Laser printers use a static charge applied to the paper to represent your document and then this charged paper passes over the toner and finally the toner on the paper passes under a tungsten wire heated up high enough to melt the toner into the paper. This is why newly printer pages are warm to the touch. So, with three systems doing the magic any one of them can fail due to fatigue.

To start with, when was the last time you changed the toner cartridge?

How old is your printer and how many pages per month has it printed so far, on an average?

Are you under warranty any longer?

Thanks.

Worldvet

Posted on Sep 11, 2008

  • 2072 Answers

SOURCE: Xerox 4150 prints from Macs but not from XP

Have you updated the machine firmware? At Xerox.com the machine firmware is there to download and install. Currently the firmeware is at level 10.100.45.018. Even if your machine is new you may have an older version of firmware.
That machine has had tons of firmware updates to it and uploading the machine to the newest level probably will resolve your problem.
There are some versions that fix 300 known problems at an update.
You have to follow the directions carefully, updating it can wipe out your LDAP settings if you use scan to E-mail etc.
If you have a maintenance agreement, or the machine is less than a year old, ( there is a one year on site warrantee on that machine for on site service) call 1-800-821-2797 and request a service call to update your firmware.
Those updates are really critical for that machine to operate properly.

Posted on Feb 12, 2009

El Geek
  • 148 Answers

SOURCE: printer is printing pages of

If the print queue is truly clear, then I would unplug the printer completely. Personally, I would leave it off for a few hours.

Once unplugged, I would short out the printer to discharge the capacitors.

Good luck, keep us informed.

God Bless

-Carlos:

Posted on Jul 09, 2009

SOURCE: Cannot print & error message show

Unplug from the Wall, leave for say 5 mins, reconnect.

Posted on May 28, 2010

SOURCE: Xerox phaser 8560n printer. I can ping the

For that go to start menu->control panel->printer and faxes then right click on printer icon click on property then click on ports tab make sure tcp ip port enabled and there is ip address of your printer. Then if still same issue then uninstall old driver and reinstall. Let me know if you need further assistance.Thanks for using FixYa.

Posted on Feb 03, 2011

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http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_255CW_295CN_EN_1787.PDF

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