Question about Brother MFC 420CN All-In-One InkJet Printer

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Can not get yellow to prent out on the test sheet

When you run a test all colors print out except the yellow? i have run this test over and over yellow will not print out

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  • codyshouse Jan 11, 2009

    what do i do to correct this

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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came withthe printer. When the software program asks you to connect theprinter to the USB port, do so and it should again work properly.
Hope this helps. Bud


Posted on Jan 28, 2009

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When you change the ink cartraige and clean printer and test the colours the quality of colour is not good on the test! what do you segested i try beacaue the machine has been on its 100th clean and...


    1. Print a Print Quality Check Sheet.

    2. Press the Ink or Ink Management key on the control panel.
    3. Press the up or down arrow key to choose Test Print and press OK.
    4. Press the up or down arrow key to choose Print Quality and press OK.
    5. Press Color (Colour) start. The machine begins printing the Print Quality Check Sheet.


    1. Closely examine the Print Quality Check Sheet. Each of the four colors is represented by a slanted square pattern made up of individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.

    2. Compare the print quality of the Check Sheet you just printed with the three examples listed below:

      (A) One or more complete blocks of colors are missing:

      a_ngsample5.gif
      (B) Most of the short diagonal lines are missing from one or more color blocks:

      b_ngsample6.gif
      (C)Some parts of the short diagonal lines are missing from one or more color blocks:

      c_ngsample2.gif
    3. The display will then ask you if the print quality is OK for black. Press the down arrow key or 2 or "-" to choose No for black with the problem.
    4. The display will then ask you if the print quality is OK for Color. Press the down arrow key or 2 or "-" to choose No for color with the problem.
    5. The display will then show Start Cleaning? Yes No.
      Press the up arrow key or 1 or "+" to choose Yes and the machine will start cleaning the color ink cartridges.
    6. When the machine completes cleaning the print head, press Color(Colour) Start. Another Print Quality Check Sheet will print.

    7. Repeat the cleaning and the quality check process following the Step 4-7.

    Jun 02, 2011 | Brother MFC 6490CW InkJet Printer

    1 Answer

    Mfc 5860 red printing green - already checked print levels. all are fine.


    1. Confirm that the colors are incorrect by printing a Print Quality Check Sheet

    a. Press INK.

    b. Press the UP OR DOWN ARROW key to select Test Print.

    c. Press OK.

    d. Use the UP OR DOWN ARROW key to select Print Quality.

    e. Press OK.

    f. Press COLOR START

    The machine will generate the Print Quality Check Sheet.

    2. The LCD will ask "IS QUALITY OK? 1. YES 2. NO"

    a. Press STOP/EXIT to return to the "Date and Time" display.

    3. Evaluate the Print Quality Check Sheet.

    On the Print Quality Check Sheet each of the four colors is represented by a slanted square pattern made up of 96 individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.

    NOTE: Cyan is the light blue color and magenta is the pinkish color.

    a. If the colors on the Print Quality Check Sheet do not match the sequence listed above then the ink cartridges are most likely installed in the wrong order. Continue to STEP 4 to resolve this.

    4. Open the Ink Refill cover.

    5. Open the cartridge covers of the colors that do not appear in the correct order.

    6. Remove the cartridges and reinstall them in the correct slots. On Brother Genuine Cartridges the color of the label will match the color of the cartridge cover.

    7. Run a "Setup Purge". A Setup Purge is necessary to replace the ink in the ink supply tubes with the correct color. One or more of the ink cartridges may run empty during this process. If they do, replace the empty cartridge with a Brother Genuine Ink Cartridge before continuing the process.

    a. Press MENU - BLACK START - MENU. The LCD will display Maintenance.

    b. Press 7-6, The LCD will display CLEANING ALL

    c. Press 6, the LCD will display eINIT__P ALL

    d. Press the RIGHT ARROW key until one of the colors that was installed incorrectly is displayed. i.e. eINIT__P CYAN.

    e. Press the BLACK START Key.

    • After the machine completes the Setup Purge it will return to the Standby Display.

    8. Print another Print Quality Check Sheet

    a. Press INK.

    b. Press the UP OR DOWN ARROW key to select Test Print.

    c. Press OK.

    d. Use the UP OR DOWN ARROW key to select Print Quality.

    e. Press OK.

    f. Press COLOR START

    9. The machine will generate another Print Quality Check Sheet.

    a. If all four colors printed correctly the issue is resolved.

    b. If one or more of the colors are still not printing in the correct order repeat STEPS 4 - 8.

    Feb 17, 2011 | Brother MFC-5860CN InkJet Printer

    1 Answer

    My mfc-240c won't print red, even with a new cartdrige.


    Try running a few cleanings on the color.

    Press the ink button and select cleaning,, do about five cleanings. Print the ink quality test page (from the ink button as well) and see the quality if it improved.

    If it still doesnt print its possible the ink is clogged and may need servicing to replace the printer head

    Apr 06, 2010 | Brother MFC 240C All-In-One InkJet Printer

    1 Answer

    Hi Ihave a MP-500 that prints off color.


    You need a new printhead, QY6-0059-000, around $60.00. They do wear out and also plug when you use generic inks.

    Oct 23, 2009 | Canon Pixma MP500 All-In-One InkJet...

    1 Answer

    HP 845c - SOme colors will not print


    HP is Famous for either the (drivers), dropping off, (and), or they need to be "reloaded" every couple of Months.
    1st. try reloading the disk, or downloading the updated driver from the HP website.
    2. try printing a "test sheet to see" if the yellow is working at all, just because "something is new, doesn't mean it's going to work.
    3. open (depending on what windows) your running ,the tools, and go to advanced, and scroll down to where it says "DO NOT PRINT BACKGROUND COLORS", AND SEE IF THIS IS CHECKEDOR NOT, IF IT IS, UNCHECK IT, AND SEE IF THIS CORRECTS YOUR PROBLEM, GOD BLESS

    Jun 20, 2009 | HP PhotoSmart 7760 InkJet Printer

    1 Answer

    I WANT TO PRENT IN BLACK ONLY


    Under your application, your printing from... Usually FILE then PRINT under PREFERENCES look for the radio button that lets you select between Color and B/W. Unfortunately every printer driver is different.. but when you go under FILE, PRINT, PREFENCES this is where it lets you select wether you print B/W... mine is under a QUALITY tab under PREFERENCES.

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    1 Answer

    When i run a test pattern on my mfc 420 it will not print the yel


    Clean the yellow printer head with the self cleaning function. Try printing yellow from a computer, etc. Check ink level, make sure it is not telling you low ink.

    Jan 12, 2009 | Brother MFC 420CN All-In-One InkJet...

    1 Answer

    HP color laser 2550l prints only yellow


    Are you sure that none of the other colours are empty? If they are then this could be the problem

    Jan 01, 2009 | HP Color LaserJet 2600n Printer

    1 Answer

    Unable to print BLACK


    The machine should begin cleaning automatically, and the LCD will alternately show "CLEANING" and "PLEASE WAIT". When the machine completes its cleaning cycle, the LCD will display the date and time. Print the Print Quality Check Sheet and see if all colors are present:

      1. Press the Ink Management key.
      2. Use the up or down navigation key to select TEST PRINT.
      3. Press Set to confirm your choice.
      4. Use the up or down navigation key to select PRINT QUALITY.
      5. Press Set to confirm your choice. Press the Color(Colour) Start key to print the Test Sheet.
    If one or more of the colors is still missing from the printed page, cleaning the print head may resolve this problem. When cleaning the print head, you are given the option to clean BLACK ONLY, three colors at a time (CYAN, YELLOW, and MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then select ALL. Follow the steps listed below to clean the print head:

    Cleaning the Print Head
    1. Press the Ink Management key.

    2. Use the up or down navigation key to select CLEANING.

    3. Press Set to confirm your choice.

    4. Use the up or down navigation key to select the color that is not printing
      -OR-
      Select ALL if more than one color is not printing.

    5. Press Set to confirm you choice.

    6. The machine should begin cleaning automatically, and the LCD will alternately show "CLEANING" and "PLEASE WAIT". When the machine completes its cleaning cycle, the LCD will display the date and time.

    7. Test by printing the "Print Quality Check Sheet":

      1. Press the Ink Management key.
      2. Use the up or down navigation key to select TEST PRINT.
      3. Press Set to confirm your choice.
      4. Use the up or down navigation key to select PRINT QUALITY.
      5. Press Set to confirm your choice. Press the Color(Colour) Start key to print the Test Sheet.
    If one or more of the ink colors is still missing from the printed page, repeat the print head cleaning steps listed above up to 4 more times. After each cleaning, print the Print Quality Check Sheet to see if there is any improvement.

    I hope it helps!!!

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    You should run it an make sure the color distribution settings are correct.

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