Question about Toshiba SD C2502 Internal DVD Drive

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Help!!! I have a toshiba dvd drive for my nec laptop and it plays but it is choppy. I was wondering what I can do to make it smooth. I did try another dvd drive and it does the same thing. It does say that a decoder may be nessecary and I have the vlc media player. Any help would be greatly appreciated. Thank you.

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Re: Help!!!

First shut down any othe apps that are runnig. Even disable norton AV if it is running while watching a move. Second do a disk clean up from the system tools menu, third make sure windows is controlling virtual memory. Finally get a DVD playe like Power DVD. It is much better at playing DVD's than media player that can be a real pig.

Posted on Jun 29, 2007

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Hi, DVD drive issue, new TOSHIBA A660-17t laptop. DVD movies freeze after sometime (at various points). Tried different players - no help. Those movies work on other laptop. Movies from HDD...

The problem here is with the lens. It is weakened by constant playing of media.
It is usually not very advisable to watch movies, or play songs directly from the DVD drive. This is because this damages the lens especially when you rewind and fast forward on it.
When ever you want to watch a movie, it is best you copy it onto your HDD first, then watch. You could delete it later when you are done if you are 'space conscious'.
In the mean time, you would have your lens checked, and probalbly changed.

I hope that this was helpful?
Have a nice day.

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Hey there. you can try a couple of things here. go to device manager right click my computer=> properties=> hardware=> device manager. Click on the plus sign next to dvd drives. right click on the drive and choose update driver. let it search the internet. If that does nothing for ya, uninstall it and reboot, it will get reinstalled at startup. If still no go, the lens could be dirty, use a lens cleaner a cd with a brush on it or just a smooth silky cloth like an eye glass cleaner. Let me know what you find out or if you need anything else.

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Dvd choppy

Well try the following steps:
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  2. remove the primery and secondry channels from the device manager and than restart the system.
  3. remove the drivers for the dvd drive from the device manager as well and restart the system
  4. try playing with different softwares.

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Hi Tool4theman, I have a CD/DVD r/w drive and it only says NEC DVD +RW. That is just the text the manufacturer has embedded in the device, not the results of any diagnostics. You've mentioned what program you are playing DVDs with but what are you playing your audio CDs with and are they commercial audio CDs? Have you tried running a diagnostic on your drive? Here is a link to the Sony CD/DVD diagnostic tool. Its meant for Sony drives but I have used this successfully on other drives in the past. When prompted for a blank disk us a CD. Let us know how it goes and don't forget to rate the posting.

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