Question about Lexmark Intuition S505 - multifunction printer / copier / scanner color

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Printhead problem there is a problem with the printhead. please consult user guide

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It sounds like a problem with the printhead. If your printer is still under warranty, please contact our technical support team to have the printhead replaced. You can find the contact details at support.lexmark.com.


If it's already out of warranty, you can purchase a printhead here: http://bit.ly/IZYhWo

Posted on Dec 10, 2012

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

Printhead replacement


If all of your cartridges are good and full of ink and you have done all to clean and still cannot get printer to print a test page then your print head is fubar and in need of replacement. Not cheap and often better to get new printer than replace the print head.

Sep 08, 2017 | Dell V313w AllInOne InkJet Printer

1 Answer

My lexmark intuition s505 has a printhead error


It sounds like a problem with the printhead. If your printer is still under warranty, please contact our technical support team to have the printhead replaced. You can find the contact details at support.lexmark.com.

If it's already out of warranty, you can purchase a printhead here: http://bit.ly/IZYhWo

Dec 02, 2012 | Lexmark Intuition S505 - multifunction ...

1 Answer

Message comes up printhead error consult user manual,please advise what to do thank you


You may have been impacted from a printhead issue affecting a limited number of our devices. Please visit the Lexmark support page to determine if your printer is affected with the printhead issue. You will be asked to enter your model and serial number. Also, make sure your printer is updated. The firmware update will help give you a highly reliable print system.



Click here to validate your serial number and/or update your firmware.

Sep 24, 2011 | Lexmark Prospect Pro205 Wireless...

1 Answer

It keeps saying that there is a problem with the printerhead. please consult users guide


The error could be due to an outdated firmware version or a poor connection between the printhead and carrier contacts. Follow the steps below to fix the problem:
1. From the printer control panel, press the Setup button > Maintenance > Replace Printhead, or for touchscreen panels, touch Ink Levels > More Options > Replace Printhead. 2. Open the printer cover. Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center. 3. Press the tab, and lift the latch. Pull up to remove the printhead. Close the printer cover then turn off the printer/unplug the printer from the power source. 4. Turn the printer back on. It will ask you to "Open Cover to Install the Printhead". Press the Cancel (Red X) button or the Home icon for the touchscreen panels. It should take you back to the "Copy" menu. 5. Proceed with the firmware update. Just go to http://bit.ly/p205fw. 6. Once the firmware update is successful, firmly re-insert the printhead.
If error continues to display on the screen even after successfully updating your printer, it could be due a faulty printhead. Please contact Lexmark Technical Support Center or visit Lexmark's website for additional assistance.

Jun 21, 2011 | Lexmark Prospect Pro205 Wireless...

1 Answer

I have a lexmark prospect pro 200 series printer and there is an error message that reads "There is a problem with the printhead. Please consult User's Guide."


Updating the firmware for your Lexmark Pro200 series will help fix this problem. You will need to get rid of the error first before you can successfully update your printer. Follow these steps: 1. Open the cover of the printer > Remove the printhead. If the printhead will not go to the center, turn off the printer and pull the printhead to the center. 2. Once you have the printhead removed, close the cover of the printer and turn on the printer. 3. It will ask you to "Open Cover to Install the Printhead". Press the Cancel (Red X) button. 4. It should take you back to the "Copy" menu. 5. Proceed with the firmware update. Just go to http://bit.ly/p205fw. There'll be more than one download for your model, try the top download first. 6. Once the firmware update is successful, reinsert the printhead by following the steps on your printer screen.
Source: There is a Problem with the Printhead

May 21, 2011 | Lexmark Prevail Pro705 Wireless All-In-One...

1 Answer

Message:" There is a problem with the printhead.


Make sure your printer is updated. The firmware update, available in the Lexmark website, will help fix printhead-related problems. Follow these steps: 1. Remove the printhead from the printer.

2. Reset the printer by unplugging the power adapter from the printer (should be the whole black box on the back of the printer), leave it unplugged for about a minute then plug it back in.
3. Once the printer is back on, it will ask for the printhead. Just disregard the message by pressing or CANCEL button on your printer screen. Do not install the printhead yet.
4. Then, please use this link: http://bit.ly/p705fw to download and run the firmware on your computer. Please make sure that the USB cable is attached from the printer to the computer while you do this.
5. Once the firmware update is complete, you may reinstall the printhead.

Apr 29, 2011 | Lexmark Prevail Pro705 Wireless All-In-One...

1 Answer

Print Unable 36 LCD Screen on printer reads: Print Unable 36. See troubleshooting and routine maintenance chapter in User's Guide But i cannot find my User Guide can you please e-mail me what is in the...


That error is a carriage travel error, the printhead is not moving freely. Most often paper scraps either on the extreme right side where the printhead parks, or on the extreme left side where it's hard to see.

Feb 19, 2010 | Brother DCP 165C Compact Color Inkjet...

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