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Microwave turntable jerks while running

Turntable jerks when in operation

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Posted on Jan 02, 2017

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MicrowaveSvc
  • 9086 Answers

SOURCE: dometic microwave model dotrc17ss

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate right or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you generally need to unplug power, then remove the bottom cover of the oven. In some brands, you have to cut the motor cover off with snips, then use a screw when reassembling it.

I'm not sure if they supply parts to consumers, but I would recommend that you contact Dometic Customer Service. Let us know how it goes!

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Oct 20, 2008

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Maytag microwave turntable doesn't operate


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Dometic microwave model dotrc17ss


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate right or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you generally need to unplug power, then remove the bottom cover of the oven. In some brands, you have to cut the motor cover off with snips, then use a screw when reassembling it.

I'm not sure if they supply parts to consumers, but I would recommend that you contact Dometic Customer Service. Let us know how it goes!

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Oct 09, 2008 | Microwave Ovens

1 Answer

Emerson Microwave Oven AT1551


The fact that all other functions seem to operate ok, indicates that you might have a problem with the motor that turns the turntable.

If you try to turn the turntable manually (gently), does it turn freely or is there resistance? If it turns freely, the mechanical mechanism between the turntable and motor may be broken and the motor may be ok.

The oven's microprocessor also controlls the motor. There could be a problem there.

You'll need to have it looked at by a service center. Although its not that difficult to determine which of the reasons I mentioned above is the cause, it can be however, dangerous to operate a microwave oven with the cover off and with high voltage circuits exposed.

Please let me know if I can be of further assistance to you.

Good luck!
- Jim

Feb 13, 2008 | Microwave Ovens

1 Answer

Turntable turns, but in a constant jerking motion. The plate ring turns free so there is no binding.


It sounds like your turntable motor may be going bad. It is located UNDER the carousel and easy to get to by removing a few screws from the bottom of the oven. You can try running the oven without the carousel tray and watch the spindle to see if you can detect the same jerking motion. This would confirm the motor has a problem. If the spindle runs smoothly with no weight on it, but begins to jerk with the carousel placed back on it, the motor could still be bad, but you may also have a spindle that is slipping. In either case, replacing both would probably be a good idea just to be sure. Make sure you place a glass of water on one corner of the oven. It's not recommended to run a microwave oven empty. If you determine the motor is defective and want to replace it, make sure you unplug the oven and remove the bottom panel of the oven. There should be a couple of wires connected to the motor and the spindle just pops off from the inside of the oven cavity. It's a fairly simple repair job and will run about $30-$40. Let me know if this helps.

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Spacemaker 1800 Turntable


If the noise goes away when you turn the turntable off, it sounds like you have a turntable drive motor that is going bad. They are fairly easy to replace and not terribly expensive. You can access the motor by leaving the oven in place and UNPLUGGED. Remove the bottom panel. You will need to remove the turntable coupler (the plastic piece that spins the glass carousel) and remove a few screws in order for the motor to come out through the bottom of the oven. There should also be a quick connect plug that plugs into the motor. The motor runs about $35 and the turntable coupler (if you wish to replace it as well), runs about $8. The part numbers are 769741 and 769278, respectively at repairclinic.com. I hope this helps you.

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