Question about Office Equipment & Supplies
Hello! I have bought a new printer Epson AL M1400. I installed the driver from the CD in its box. did everything as shown in its guide and video but the printer always give the notice: "Paper problem 024-958". The paper I use is normal A4, 80 g/m2 and paper feeding in this printer is so simple that I think it is not so easy to make mistake(s). Please tell me what to do! Thank you in advance.
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Posted on Jan 02, 2017
SOURCE: won't feed paper while printing
I just obtained a printer with the same problem. When I opened it up I discovered a plastic gear that had cracked and was not turning the main paper roller as it was slipping. It looks like the solution is to replace the roller if you can find one or to repair the gear and epoxy back onto the roller. I am trying the later.
Posted on Oct 13, 2008
is there an ok button on that error message? if so just click on OK button and click on a button says manual.
It will let you check on the settings on the printer. paper size should be A4.
on print settings it should let you select on cd/dvd
Note: this only works if you have installed the epson easy print from the epson.com website of your printer model
Posted on Feb 09, 2009
Did you check the thickness? My printer won't feed paper that's to think or thick properly it sould say in the manual what thickness of paper you should use.
Posted on Mar 24, 2009
SOURCE: epson c90 paper feed problem
Is the message general error? The problem is tchip. When turn on chip is recognized by printer, but when start to print, printer "read" some information from the chip. Here is the error. Some pin at the chip for redaing the existence of chip, other pin for reading the information. Check connector between chip and carriage.
Posted on May 30, 2009
Get a Q-Tip and alcohol. Wet Q-tip with alcohol. Stand in front of the printer and look down where the paper feeds through. On the righthand side you will see a big roller that pulls the paper through and a little one right up under that. Clean both of them with the alcohol and Q-tip. Press the paper feed button and as it trys to act like it is feeding the paper, clean the roller with the Q-tip. Do this until the paper feeds through correctly.
Posted on Jun 01, 2009
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Oct 17, 2017 | The Office Equipment & Supplies
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