Question about Samsung SL310W Digital Camera

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Usb device not recongized

New problem not sure what to do!

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Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Posted on Dec 02, 2012

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Posted on Jan 02, 2017

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Hiya dtwhite... I would suggest that the hard drive has died.. "Elements" are notorious for giving up the ghost, and normally around the 13months mark! I had a 320gb hard drive with exactly the same symptoms. Lost a helluva lot of music and photos!

One sure fire way of eliminating, whether it is just the leads at fault, or connections.. on the unit .. which very rarely it can be.. is to take out the hard drive and connect direct to your pc.. as a slave.. ( Do you know how?)... you may get lucky and find it still works... I would suggest though that if you are.. move evrything off ASAP on to something a little more reliable like a Western Digital... Never had a prob with this brand.. or indeed Toshiba! who are relatively new to the hard drive world. Use your Elements purely as an absolute emergency backup drive.

Remember to earth yourself and comp before removing or replacing anything.. or it will turn out to be an expensive exercise.
You require any help with jumper settings let me know

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