Can only get dsl if i use landline

for months i've had intermittent verison dsl service. i've been visited by 6 different verizon dsl and landline techs and have had no soluntion.

i live in an apartment house. i have a telephone line into the apartment. the line goes into a verizon installed splitter box. what emerges in a line for my phone and a line for the dsl. the phone line tests clear. the dsl line tests strong-768k (or something like that).

except it seems like the westell 6100 modem cannot keep synch with the dsl signal. it constantly drops the signal. but when i use the landline there is a load of noise introduced on the line and then suddenly the dsl modem will synch and i'll have dsl access. when i hang up the phone, i lose my dsl connection and the modem cannot re-set.

anyone else use this westell 6100? i've had the verizon service since november and it was rock solid till february but nothing but headaches ever since. now verizon wants me to buy another 6100 modem from them! they claim the modem has a 90 day warranty.

are these westell 6100 dsl modems that crappy that they only have a 90 day warranty?

is there another dsl modem that i can buy which works with a verison dsl signal or am i locked into their poor quality dsl modems?

the verizon tech on the dial up help phone has "tested" the modem several times and it has always passed. but it still drops the signal. could the modem be operationally okay but somehow configured improperly?

i googled westell 6100 modem and found a page that describes how to turm the westell 6100 into a bridge modem so that it works with any computer.

here is the link: [www.lava.net].

another bridge modem link:
[members.verizon.net]

would they be helpful for me?

i'm not even sure what the heck is a "bridge" modem.

i could pay verizon for another westell 6100 but will that also go south in 90 days?

anyone know their way through this verizon maze well enough to suggest some thoughtful actions on my part?

as always, thanks in advance.

i also want to apologize for the rant.

i now find myself writing all my work emails in the mornings, then calling my wife's work answering machine so that by using the landline the westell 6100 then synchs up with the dsl signal long enough for me to send out my emails. when i click off the landline i lose the dsl signal and spend the rest of the day pulling in a neighbors signal via my airport card. (she knows and allows me) but i still can't send emails w/o calling out on my landline to sych the westell 6100 modem.

rube goldberg couldn't have thought of a more insane way of doing business!

jeez louise

be well

rab