Question about HP 15.6" Compaq Presario CQ58-A10NR Laptop PC with AMD E1-1200

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Boot image did not authenticate

Laptop is turned on and screen displays message "selected boot image did not authenticate. Press enter to continue. when you press enter it shuts the laptop off.

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My laptop compaq CQ58 does not start up so it gives me this message selected boot image did not Authenticate. Press <Enter> to continue. If l press continue it switches off, Pliz help wat should l do

Posted on Mar 12, 2014

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Posted on Jan 02, 2017

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SOURCE: HP Pavillion dv2500 laptop will not boot up.

Pressing the f8 key doesn't work either? This should boot the laptop to safe mode, if it doesn't then check the memory cards before you do anything else, try to get somebody with the same type of memory card to lend it to you. If that doesn't work, then your HDD is corrupted, and to re-install Windows.

Posted on Sep 05, 2009

  • 1 Answer

SOURCE: Can not start HP mini

the hard disk must have gone bad, so when you go to bios go to diagnostics and run a test on hard drive, most probably if it fails , u need to replace the hard disk so call hp and u can replace the same

Posted on Oct 22, 2009

  • 3278 Answers

SOURCE: My HP 510 laptop boots Windows XP, but never finishes booting.

Hello.

Either you have a memory issue or operating system problem.

First, try reseating (removing and reinserting) your memory (try one module at a time to test).

If still a problem, boot your system to Safe Mode (press F8 repeatedly). Go to System Restore and choose a date when your system worked OK. Note: with System Restore, everything, including your documents and other files you saved on the hard drive, will roll back to that date.

If still a problem, the last choices are Factory Restore and reinstall. Accessing Factory Restore (restores to the factory settings and will wipe out anything that you have installed or saved on your PC), is dependent on your hardware manufacturer. Boot your system and press F10, F11, Alt+F10, or Ctrl+F11 to access Factory Restore. Follow the prompts.

If still not resolved, you'll probably need to reinstall your operating system.

Hope this helps.

Posted on Dec 10, 2009

Testimonial: "Your safe-mode suggestion helped me get past this issue, although I specifically had to do safe mode with networking. Thanks for your suggestion."

rajdeepdutta
  • 2517 Answers

SOURCE: My HP mini netbook won't reboot.

Press power botton then F8. few option there. select " last known good configuration ...." select & press enter & again enter. Systen start run again. If you found the same error then i suggest formate your OS and reinstalled it.

Thanks, i am waiting for your feed back & if you satisfied then thumps me please.

Posted on Feb 01, 2010

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My HP15-1039wm laptop reads; Selected boot image did not Authenticate. Press to continue. I've done this as well as pressed f11, but the computer keeps shutting down. What should I do now?


try to disable secureboot and enable legacy boot mode ( solution found on the net ) i assume this will be found in the bios ..hope this helps

Nov 29, 2015 | Computers & Internet

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Laptop is turned on and screen displays message "selected boot image did not authenticate. Press enter to continue. when you press enter it shuts the laptop off.


I am assuming you are installing Windows 8 as this message is related to Secure boot on Windows 8.

Secure Boot needs a System with UEFI supported BIOS and Secure Boot Enabled in the bios. Secure boot requires drivers to be signed and certified to run with Windows 8. Some of your hardware may not be supported because of this, and thus Windows will not boot, and shut down to prevent damage. See this Microsoft link for more details:
Secure Boot Overview

Mar 04, 2015 | Compaq Computers & Internet

1 Answer

Dell latitude E/6400 blank screen worked yesterday


run the dell diagnostic by turning the laptop on and tapping F12 key when you see the Dell logo
keep pressing F12 to enter the Boot Menu
* When the boot device list appears, highlight Diagnostics and press Enter
* The computer begins to run the Pre-boot System Assessment, a series of embedded diagnostics that perform initial testing on your system board, keyboard, hard drive, and display
* If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition
* Press any key to continue
* Press any key to start the Dell Diagnostics from the Diagnostics utility partition on your hard drive
* After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want to run -
Express Test = Performs a quick test of devices. The test typically takes 10 to 20 minutes and requires no interaction on your part
Extended Test = Performs a thorough check of devices. The test typically takes 1 hour or more and requires you to answer questions periodically
Custom Test = Tests a specific device. You can customize the tests to be run
Symptom Tree = Allows you to select tests based on a symptom of the problem you are experiencing
* When you have finished running a test, close the screen to return to the Main Menu screen. To exit the Dell Diagnostics and reboot the computer, close the Main Menu screen

during the test it will beep and display colored bars then ask your if the colored bars were displayed. to press Y for yes and N for no

this test the graphics/video chip on the computer to see if the hardware is working.

You can also connect it to an external monitor like a monitor that comes with a pc.Then press and hold the "FN" key and press the F8 (CRT/LCD) key to toggle the external monitor. if the image is displayed in the monitor then it can be a lcd screen or lcd inverter in laptop.

hope that helps

Feb 27, 2014 | Dell Latitude D630 Intel Core 2 Duo T7250...

1 Answer

My computer is not working....i am stuck in windows system32 drivers disk.sys when i try the safe mode...and the installation stops and just turn into black... can anyone help me ragarding this problem?...


If computer does not start normally, use this checklist to identify specific symptoms and take the recommended corrective actions to resolve the problems.Perform a Hard Reset Do these actions first to clear all temporary setting before troubleshooting the problem.Disconnect all peripheral devices and remove all USB devices and media cards Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at least 15 seconds to drain residual charge
  1. Reconnect the AC power adapter (do not connect the battery), press the Power button and look for the LEDs to blink or glow, and listen for the sound of a disk drive and fan turning.
Perform each recommended corrective action and then attempt to restart the computer.Symptom 1: LED lights do not glow, display is black, no fan or drive sounds are heard, and computer does not startIf LEDs do not glow or blink when AC power adapter is attached and power button is pressed, there is no power available to the notebook.
  • Check AC adapter wiring and power connection to the notebook.
  • Connect a different AC power adapter and remove battery, then restart notebook.
  • Connect a different battery and disconnect AC power adapter, then restart notebook.
  • If there is no power available at the notebook, contact HP to purchase a replacement battery or AC adapter.
Symptom 2: LEDs blink or computer beeps but does not start Blinking LEDs or beep tones indicate a hardware failure during the pre-start up testing.
  • Count number of blinking LEDs or beeping tones to help with diagnostics testing.
  • Contact HP for technical assistance. There are no other user-initiated troubleshooting actions until error codes are resolved.
Symptom 3: LEDs glow, fan noise may be heard briefly, display remains black, and computer fails to startup or boot Usually occurs if a component is installed incorrectly, or there is a device conflict or failure.
  • Connect an external monitor to check if the problem is the built-in LCD display or graphics card.
  • Remove all CD/DVDs, SD cards, USB devices, peripherals and do a Hard Reset .
  • If memory or hard drive components were replaced, reinstall original components.
  • Remove memory modules and replace one-at-a-time.
  • Remove and reseat hard drive.
  • If possible, turn on power, press F10 to enter BIOS mode, and run Memory Test and Hard Drive Test .
  • On newer notebooks, turn on power, press Esc to enter UEFI mode, and run Memory Test and Hard Drive Test .
  • If possible, turn on power, press F8 to enter Windows Advanced Boot Options , and select Repair Computer option, or enter Safe Mode and run Memory Diagnostics .
  • If all other methods fail , but computer can boot to BIOS, use recovery disk to recover the computer to original condition.
    Note: All programs and data are destroyed during recovery.
Symptom 4: Computer may display an error message on a black screen during startup or boot
  • Search www.microsoft.com for terms in error message.
  • Search www.hp.com for terms in error message.
  • If possible, turn on power, press F10 to enter BIOS mode, do the corrective actions listed under Symptom 3 to run memory and hard drive tests.
Symptom 5: Computer displays a blue screen or continually re-starts After an error message is displayed, you can usually bypass the error and continue to run the notebook in Safe mode to install an updated BIOS or driver.
  • Search www.microsoft.com for terms in error message.
  • Search www.hp.com for terms in error message.
  • If possible, turn on power, press F10 to enter BIOS mode, and run diagnostic Memory test and Hard Drive test .
  • If possible, turn on power, press F8 to enter Windows Advanced Boot Options , and do one or more of the following:
    • Select Disable automatic restart on system failure to view error message.
    • Run Repair Your Computer .
    • Run Last Known Good Configuration .
    • Select Boot into Safe Mode and then select Run a Microsoft system restore .
    • Select Boot into Safe Mode and then select Uninstall recently installed programs .
    • Select Boot into Safe Mode and then run Windows Update .
Symptom 6: Computer displays the Windows logo screen and stops respondingIf no error message displays, turn on power, press F8 to enter Windows Advanced boot options ,and select Disable auto-restart to view error message.
  • Search www.microsoft.com for terms in error message.
  • Search www.hp.com for terms in error message.
  • If possible, turn on power, press F10 to enter BIOS mode, and select Restore the BIOS defaults (F9) .
  • If possible, turn on power, press F10 to enter BIOS mode, and run Hard Drive Test .
  • If possible, turn on power, press F8 to enter Windows Advanced Boot Options , and select Last Known Good Configuration (Advanced) . .
  • If possible, turn on power, press F8 to enter Windows Advanced Boot Options , and select Boot into Safe Mode and then Uninstall recently installed programs .
Update Computer After Resolving A Problem When the computer starts into Windows normally, you should install the latest updates and patches to prevent other start-up problems.

Oct 11, 2011 | Computers & Internet

1 Answer

What will i do to my hp mini notebook it has a power but it cannot booth


Perform a Hard Reset Do these actions first to clear all temporary setting before troubleshooting the problem.Disconnect all peripheral devices and remove all USB devices and media cards.Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at least 15 seconds to drain residual charge.Reconnect the AC power adapter (do not connect the battery), press the Power button and look for the LEDs to blink or glow, and listen for the sound of a disk drive and fan turning.Perform each recommended corrective action and then attempt to restart the computer.Symptom 1: LED lights do not glow, display is black, no fan or drive sounds are heard, and computer does not startIf LEDs do not glow or blink when AC power adapter is attached and power button is pressed, there is no power available to the notebook Check AC adapter wiring and power connection to the notebook Connect a different AC power adapter and remove battery, then restart notebook.Connect a different battery and disconnect AC power adapter, then restart notebook Symptom 2: LEDs blink or computer beeps but does not start Blinking LEDs or beep tones indicate a hardware failure during the pre-start up testing Count number of blinking LEDs or beeping tones to help with diagnostics testing Symptom 3: LEDs glow, fan noise may be heard briefly, display remains black, and computer fails to startup or boot Usually occurs if a component is installed incorrectly, or there is a device conflict or failure Connect an external monitor to check if the problem is the built-in LCD display or graphics card Remove all CD/DVDs, SD cards, USB devices, peripherals and do a Hard Reset If memory or hard drive components were replaced, reinstall original component Remove memory modules and replace one-at-a-time Remove and reseat hard drive If possible, turn on power, press F10 to enter BIOS mode, and run Memory Test and Hard Drive Test On newer notebooks, turn on power, press Esc to enter UEFI mode, and run Memory Test and Hard Drive Test If possible, turn on power, press F8 to enter Windows Advanced Boot Options , and select Repair Computer option, or enter Safe Mode and run Memory Diagnostics If all other methods fail , but computer can boot to BIOS, use recovery disk to recover the computer to original condition Symptom 4: Computer may display an error message on a black screen during startup or boot Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message
  • If possible, turn on power, press F10 to enter BIOS mode, do the corrective actions listed under Symptom 3 to run memory and hard drive tests.
  • Symptom 5: Computer displays a blue screen or continually re-starts After an error message is displayed, you can usually bypass the error and continue to run the notebook in Safe mode to install an updated BIOS or driver.
    • Search www.microsoft.com for terms in error message.
    • Search www.hp.com for terms in error message.
    • If possible, turn on power, press F10 to enter BIOS mode, and run diagnostic Memory test and Hard Drive test .
    • If possible, turn on power, press F8 to enter Windows Advanced Boot Options , and do one or more of the following:
      • Select Disable automatic restart on system failure to view error message.
      • Run Repair Your Computer .
      • Run Last Known Good Configuration .
      • Select Boot into Safe Mode and then select Run a Microsoft system restore .
      • Select Boot into Safe Mode and then select Uninstall recently installed programs .
      • Select Boot into Safe Mode and then run Windows Update .
    Symptom 6: Computer displays the Windows logo screen and stops responding If no error message displays, turn on power, press F8 to enter Windows Advanced boot options ,and select Disable auto-restart to view error message.
    • Search www.microsoft.com for terms in error message.
    • Search www.hp.com for terms in error message.
    • If possible, turn on power, press F10 to enter BIOS mode, and select Restore the BIOS defaults (F9) .
    • If possible, turn on power, press F10 to enter BIOS mode, and run Hard Drive Test .
    • If possible, turn on power, press F8 to enter Windows Advanced Boot Options , and select Last Known Good Configuration (Advanced) . .
    • If possible, turn on power, press F8 to enter Windows Advanced Boot Options , and select Boot into Safe Mode and then Uninstall recently installed programs .
    Update Computer After Resolving A Problem When the computer starts into Windows normally, you should install the latest updates and patches to prevent other start-up problems.

    Oct 09, 2011 | HP Mini 1000 Netbook

    1 Answer

    Got Dell Inspiron 2650 2002 from a friend, free. Want to restore to factory settings. How? Installed Windows XP and Norton Anti Virus


    Hi and welcome to fixya!

    There are two ways to restore this machine to factory settings;

    First is thru the Recovdery partition in the hard disk itself:

    • 1 Close any windows currently open and click the Inspiron's "Start" button. Select "Shut Down" and choose the "Restart" option.
    • 2 Tap "F8" when the Dell image appears on the screen. Continue tapping the key until the advanced boot menu loads.
    • 3 Scroll down to "Repair Your Computer" and press "Enter" to access the DataSafe local backup screen. Click "Next." Select "Dell Factory Image Recovery and DataSafe options."
    • 4 Click the "Restore without preserving new or changed files" radio button and click "Next." Click "Next" three more times and click "Restart" to restore the disk drive to its original condition. Follow the on-screen prompts to set your operating system settings.

    If the hdd was already repartitioned or corrupted, the second option should work:

    • 1 Insert the Dell recovery disk in your Inspiron's optical drive and close the "AutoPlay" window when it appears. Shut down any other open programs. Click "Start" and select "Restart."
    • 2 Tap "F2" as soon as the Dell image appears on the laptop's screen. Scroll to the "CD-ROM" option and press "Enter." Tap any key when you see the "Press any key to boot" option.
    • 3 Press "Enter" when the setup screen appears. Press "F8" and highlight the Dell's hard drive partition. Press "Enter."
    • 4 Follow the instructions on the screen to choose the Inspiron's operating system options. Click "Finish" and remove the recovery disk from the optical drive. Click "Start" and select "Restart."
    Hope this helps!

    Takasashi

    Jul 19, 2011 | Dell Inspiron 2650 Notebook

    1 Answer

    I deleted the administrator my mistake now i cannot login to windows can I reset to the factory settings


    hi, hope this helps,

    1. Make sure the computer is turned off.

    2. If any peripheral devices, except the optional external CD-ROM drive unit

    (CE-CD05), are connected to your computer, disconnect them.

    3. Turn on the computer.

    4. When the message Press <F2> to enter SETUP appears, press F2. The

    Setup Utility opens.

    5. Insert the Product Recovery CD-ROM disk 1 into the CD-ROM drive.

    6. In the Exit menu, select Load Setup Defaults; then, press Enter twice.

    7. In Boot Sequence of the Main menu, set CD-ROM Drive to the top of the list;

    then, press ESC.

    8. In the Exit menu, confirm Exit Saving Changes is highlighted and press

    Enter twice.

    9. Read the message on the screen, and select the operating system which you

    had selected for the first time you use the computer; then, press Enter.

    You cannot change the operating system from the first choice.

    10. Read the message on the screen, and select the way to recover your system;

    then, press Enter.

    11. Read the message and select Continue; then, press Enter.

    12. Read the message and select Continue again; then, press Enter.

    13. If you see the message asking you to insert the Product Recovery CD-ROM

    disk 2, remove the disk 1 and insert the disk 2; then, press Enter.

    14. If you see the message asking you to insert the Product Recovery CD-ROM

    disk 3, remove the disk 2 and insert the disk 3; then, press Enter.

    15. If you see the message The Operating System has been recovered

    successfully, remove the Product Recovery CD-ROM disk 3. The system will

    restart automatically.

    16. When the message Press <F2> to enter SETUP appears, press F2. The

    Setup Utility opens.

    17. In the Exit menu, select Load Setup Defaults; then, press Enter twice.

    18. In the Exit menu, confirm Exit Saving Changes is highlighted and press

    Enter twice. The system restarts.

    19. Set up Windows, following the instructions on the screen. When you finish
    the setup, the recovery is completed.

    Jun 02, 2011 | Sharp PC UM20 PC Notebook

    1 Answer

    My Friend just received a cleaned T21 from her workplace. When I try to boot it up I get the following: Initializing MBA. Pres Ctrl+Alt+B to Configure... Managed PC Boot Agent (MBA) V 4.12 UNDI Initialize...


    try clicking on this link and choosing Master Boot Record Repair.
    http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-56102
    Also, have you tried
    Step 1. Make the DVD drive the first startup device in the startup sequence using
    the following procedures:
    a. Shut down the operating system and turn off your computer.
    b. Press and hold the F1 key, and then turn on the computer. When the logo
    screen is displayed or if you hear repeating beeps, release the F1 key. The
    Setup Utility program opens.
    .
    Note:
    If the Setup Utility program does not open, shut down the
    computer, wait approximately five seconds, turn on the computer, and
    then immediately press and release the F1 key repeatedly until the Setup
    Utility program opens.
    c. Use the left and right arrow keys to select Startup from the main menu.
    From the Startup menu, select Startup Sequence and then press Enter.
    d. From the Startup Sequence [Primary] menu, do one of the following to
    select the DVD device that you want to use as the first boot device.
    Note: When selecting your DVD device as the first boot device, be aware
    that internal DVD drives are listed as IDE CD. If you will be using a
    supported external DVD drive as the first boot device, select USB
    CDROM in the steps below for your choice of DVD device.
    v If your choice of DVD device is already listed as the first boot device,
    continue with step 2.
    v If your choice of DVD device is listed in the startup sequence as any
    device other than the first device, select it and press the Plus (+) key
    repeatedly until it is displayed as the first boot device. Continue with
    step 2.
    v If your choice of DVD device is listed as an excluded device, select it
    and press the X key one time to add it to the startup sequence. Then,
    select your choice of DVD device from the startup sequence and press
    the Plus (+) key repeatedly until it is displayed as the first boot device.
    Continue with step 2.
    e. Press F10 to save and exit the Setup Utility. When the save and exit
    message displays, select Yes and then press Enter.

    Jul 18, 2010 | Lenovo ThinkPad T21 2647 Notebook

    1 Answer

    Computer wont reboot


    The issue is due to presents of earlier operating system files which are avoiding you to reinstall the os.
    At this point I recommend you to clean the hard disk and then try for fresh installation. However, I am providing you the steps below:
    Perform the steps provided in the below web site and then perform the Reinstall process

    http://killdisk.com/downloadfree.htm

    NOTE: The URL above will take you to a non HP Web site. HP does
    not control and is not responsible for information outside
    of the HP Web site.


    After performing the complete format of Hard Drive, Reinstall the Windows XP.

    To reinstall the operating system, follow the steps below:

    1. Ensure that the CD-ROM is connected to the notebook.
    2. Turn on the notebook.
    3. Immediately insert the operating system CD into the CD drive.
    4. Press and hold the Power button for 5 seconds to turn off the notebook.
    5. Press the Power button again to start the notebook.
    6. Press Esc key to boot from the CD when HP logo appears. Choose the first boot device as CD ROM and then click enter. The Welcome to Setup screen is displayed.
    7. Press ENTER to continue. A Licensing Agreement screen is displayed.
    8. Press F8 to accept the agreement and continue. The Setup window is displayed.
    9. Press ESC to continue installing a fresh copy of the operating system without repairing.
    10. Press ENTER to setup the operating system.
    11. Press C to continue using this partition.
    12. Select "Format the partition using the NTFS file system (Quick)", and then press ENTER. A caution message stating that formatting this drive will delete all current files, is displayed.
    13. Press F to format the drive. The reinstallation process begins and may take several minutes to complete. Your Notebook will restart into Windows after the process is complete.

    NOTE: When prompted for the product key, refer to the Microsoft Certificate of Authenticity located on the bottom of your
    notebook.

    I hope this information helps you. Please reply if I can help you further.

    Apr 05, 2010 | Dell Studio 1537 Laptop

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