Question about Washing Machines
F1 code on washer stops at drain cycle
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Posted on Jan 02, 2017
The symptoms you describe are typical of a broken lid switch. The lid switch is located under the washer top on the right hand side. It is activated through a slot by a small plastic piece on the lid called a "lid strike". Make sure the lid strike is still installed and not broken. Make sure the lid switch itself is not loose, as well. There are two mounting screws along the washer tub opening that hold it in place. If the screws become loose the switch will not make contact with the lid strike when the lid is closed. If you need to replace the switch or lid strike, the parts are available at searspartsdirect.com. Just type in your model number and look under the "Washer Top and Lid" heading on the next page. The lid switch is listed as item number 22 (part #3355806) and the lid strike is listed as item number 16 (part #358684). Both parts combined will cost you about $30. If you have further questions and/or require additional assistance, please let me know. I hope this helps you.
Posted on Jul 22, 2008
I have started a petition to be sent to the CEO of Whirlpool Corp., Jeff Fettit.
Follow the link, and please sign it! The more the better! Spread the word!
You may also copy and post it to any other groups/discussions about this problem.
Posted on Aug 02, 2008
An F1 is almost always a defective main control board. Could try unplugging the unit for a few minutes and see if it will reset. The part # for the board is W10110072. Sears sells it for $119.46 http://www.searspartsdirect.com/partsdirect/getSubComp.pd?modelNumber=WFW8300SW01&productCategoryId=0153200&brandId=1198&modelName=RESIDENTIAL-WASHER&diagramPageId=00003&componentDescription=CONTROL%20PANEL%20PARTS&documentId=W0607261&backToLink=Return%20to%20Sub%20Components%20list.
Posted on Dec 12, 2008
Take off the bottom panel (unplug unit first!) and unscrew the cap on the drain cylinder, be sure to have plenty of towels to soak up the water! pull out the center piece and check out all the treasures stored inside. Be sure to use a flashlight and lift up the black hose behind it to get any leftovers in the hose. I just did it today and could not believe how much stuff was in there...coins. pens, buttons, lost of wet lint had it clogged. The clothes finally don't smell!
Posted on Apr 19, 2009
After getting the F1 error on my model 110.27086601 and looking at other posts here & elsewhere, I made one call to the "Product Resolution Center" at 800-847-9083 on 4/9/10. They answered quickly, looked up the model & serial number I gave them (begins with CT18) and confirmed that the unit is covered under the "upgrade plan" (as opposed to calling it a recall). They are sending the part directly to me today and they scheduled a Sears tech to come install it in 10 days (or less if the part arrives sooner). The part, shipping and service call are free. The whole call took less than 5 minutes and was no more difficult than ordering a pizza. The agent was polite, professional and a pleasure to deal with.
I'm pleased that 2 years after the warranty expired they are providing this repair free of charge and without any hassle.
To those who have had problems when calling or who will be calling, may I offer this tidbit for dealing with any customer service contact? Be polite and businesslike. The agent on the other end doesn't need to hear about "how disappointed you are, blah, blah" or that you've "been a loyal customer for 84 years" and you've "never had a problem like this" or any other editorial commentary - just be friendly, and say something like " Hi, I have an Oasis washer with the F1 problem and I understand that there's a recall covering this." That's exactly what I said and the agent efficiently handled everything from there.
Remember, the agent gets measured on the number of calls they complete so they just want to take care of you as quickly as possible. Help them by just simply stating the problem and just answering their questions with just the information requested. They are not there to listen to people whine - they've heard everything you have to say a thousand times and they will appreciate your brevity and no nonsense demeanor. Make it easy for them and they'll make it easy for you. Do your venting here if you must.
Posted on Apr 09, 2010
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Feb 11, 2018 | Whirlpool Washing Machines
If you own a Whirlpool Cabrio and are experiencing an F1 error, you're unable to finish or start a load of clothes. When the Whirlpool Cabrio displays an F1 error, this means the the control board is having difficulty communicating with the motor.
To fix your F1 error, you can first try to unplug your washing machine for 15 minutes and then plug it back in. If this doesn't work, you will need to replace the control board. The only tools that you need to replace the control board is a Phillips screw driver and a 1/4" hex head driver. Be sure to unplug the machine from the electrical outlet before performing any repairs.
After unplugging your Whirlpool Cabrio washer, carefully pull the washer away from the wall (Watch your drain hose and the two inlet hoses.) Next unscrew the 3 screws located on the back of the Whirlpool Cabrio. Next, take a picture or make note of where each plug connects to the control board. Next, unplug each plug and the pressure tube. Lastly, unscrew the 1/4 screw then remove control board. Replace with new control board and reverse your steps to install. The new board will fix the Whirlpool Cabrio F1 error.
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