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Freezer not working - GE PSS25NGM Side by Side Refrigerator

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Do you see any ice buildup on the back wall of the freezer or behind it?

Posted on Dec 02, 2012

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Posted on Jan 02, 2017

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Top freezer is getting cooled but bottom freezer is not getting chilled


Check freezer fan behind freezer is working. Check ice formation not abstracting the fan by working. This is the common problem- defrost failure. Check thermostat,timer and freezer heater are working.
Simple way of solution. Unplug fridge for some times and after defrost completely, restart the unit.Keep freezer temp @5 degree.

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My chest freezer shut off (the outside light was


Try to plug somthing that you know it works ,in that outlet ,and if it doesn't work or goes on and off , the problem is in the outlet, but if works without trouble ,the problem could be in the freezer plug , the cord or the cord conections to the freezer.

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  1. You need to unthaw the freezer, and it should start working.

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Top Freezer works fine but there is no ice building up in freezer the bottom fridge not cooling properlyThings are not as cold as they should be


Remove the back panel from the freezer to verify no ice behind the freezer panel. Look inside the air vent on the freezer panel for ice buildup. Make sure the freezer control is set to minimum not coldest freezer.. Make sure the freezer fan motor is working.

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