Question about Compaq Presario 5000 PC Desktop

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MY COMPAQ PRESARIO 5000 WILL NOT OPEN WINDOWS XP.

MY COMPAQ WILL NOT OPEN TO WINDOWS XP. I GET A BLUE SCREEN SAYING IT HAS TO SHUT DOWN OR DAMAGE TO THE COMPUTER MAY OCCUR.I'VE TRIED SOME SOLUTIONS WITH NO RESULTS.I'M TOLD I NEED TO REINSTALL WINDOWS XP WITH A WINDOWS XP CD.UNFORTANETLY NO CD CAME WITH THE COMPUTER. IT WAS PREINSTALLED. SO WHERE CAN I GET A CD ? I'M TOLD TO CONTACT COMPAQ.TO GET THIS CD. ANY INFO. TO HELP ME WITH THIS PROBLEM WOULD BE APPRECIATED.

THANKS ROY B

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Does your desktop comeup and give any time before it shutdowns, say 1 minute or something like that,
You can log into safe mode and do system restore by pressing F8 once you power on the computer, but you need to keep on pressing till you see the safe mode option.

Posted on Jan 11, 2009

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Posted on Jan 02, 2017

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