Question about Sanyo Xacti S70 Digital Camera

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System error when I turn the camera on, it moves the lens and then it appears a message: ! system error; then it shuts off.

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Posted on Feb 26, 2013

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Posted on Jan 02, 2017

  • 508 Answers

SOURCE: when turning on camera a message of a lens error

call sony support see if still under warranty if not (register product then tell them problem)try cleaning all lens with rubbing alcohol and soft white t-shirt sensor lens maybe dirty!!!!

Posted on Jun 27, 2009

  • 1 Answer

SOURCE: when I turn on the camera, the lens won't come out

Well I had the same problem, and ever so gently pulled the lens until it came out all the way out and continued taking pics. Did this a couple of times and the problem resolved itself. As VinayT said, it is probably because of a piece of dust stuck in there

Posted on Dec 22, 2009

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SOURCE: When I turn my camera on a message says lens error

This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 23, 2010

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SOURCE: lens error 22 or 25

This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 23, 2010

  • 11967 Answers

SOURCE: System error

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Apr 18, 2010

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1 Answer

I cant use my camera it appers system error how can i fix this?


Please check if the lens can move free. If there is any obstruction, it will stop and the camera will give an error. Also never try to stop the lens from moving.
Start over again. Remove the battery, charge it. Place the battery and the memory card when you are sure the memory card is not in the locked position. Then close the battery door carefully, so the door is locked correct. Then switch on again.
If the error comes back, perhaps the lens is blocked inside (broken gear or something like that) you have to contact the service centre.

Jan 10, 2014 | Sanyo Xacti VPC-S770 Digital Camera

1 Answer

Camera lens won't shut


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error" (older Canons), "ACCESS" error (Sony), "Zoom Error" (Fuji), "Lens Obstructed" (Kodak), "lens error, restart camera" or just "lens error" (nearly all camera makers lately use this variation). Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

Jul 28, 2012 | Samsung Digimax S500 Digital Camera

1 Answer

Canon SD770 IS's lens won't close. I get error message: Lens error, restart camera. Restarting doesn't work. Any advice? Strange that it won't even take photos or playback while the lens is stuck!


Welcome to FixYa

Camera detected this error while moving the lens and cut the power automatically. This error message may appear if you press on the lens while its moving. Make sure that when your going to turn on the camera, your hand or fingers will not block the lens to retrack. Turning on the camera in a dusty or sandy environnment is also one reason for this message to be displayed.
Try to remove the battery and re-insert it, then turn on the camera again. If the message still persist, take the camera to a service center because there may be a problem with the lens.

Please let me know if you have any questions and if this solution was helpful.

Thank you for using FixYa

Apr 15, 2011 | Cameras

1 Answer

"lens error turning off camera.


If the camera was dropped it can somehow seize the lens related parts since they are mostly made from plastic. It is also possible that particles like sand grains can go between the moving parts of the lens and seize the mechanism. Either case the repair could be expensive and may not worth having it done.

Feb 24, 2011 | Canon PowerShot A495 Digital Camera

1 Answer

When camera is turned on the lens opens and closes several times and then an error message appears: "Turn the power off and on again." When this is done, the camera does the same thing - lens opens and...


Hello

Unfortunately a "lens error" message is not something that you will be able to fix. This error indicates a system failure and requires the camera to be sent in for servicing and repair.

You may find it more cost effective to purchase a new camera as opposed to the repair price on your current camera.

Oct 20, 2010 | Sony Battery (844986068551) for CyberShot...

1 Answer

Lens Error 10e, 1,1,0


Well, the only time i received that message is when I was holding the lens down with a finger while turning it on.

Sep 14, 2008 | Kodak EasyShare M853 Digital Camera

2 Answers

IR-300 Olympus


I had what sounds like the same problem. The camera was dropped and the shutter was stuck open. Just kept showing error message.
As I felt I had nothing to lose I began tapping it on a soft book and the shutter started to appear. I then shut it just using the end of my finger. When I then turned the camera on again it opened and shut when turned off. It has worked fine ever since.
Seems a rather poor design.
Hope this helps. Very best regards Peat.

Jun 05, 2008 | Olympus i:robe IR-300 Digital Camera

1 Answer

Lens error


Hey Wiggs12485,
This error message appears when the camera detects a problem with the lens when it's turned on. This is often caused by the user pressing on the lens when it is trying to extend, or the camera is being used in a dusty or sandy environment. When this message appears turn the camera off and back on, and this should resolve your issue. If this message continues to appear you should have the camera looked at by an authorized service technician because there is probably a problem with the lens.

Sincerely,
Allan
Go Ahead. Use Us.

May 04, 2008 | Canon PowerShot SD750 / IXUS 75 Digital...

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