Question about Nikon Super Coolscan 5000 ED Film Scanner

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Vertical banding Scanner works fine with film strips, but has vertical banding when scanning mounted slides. No banding if scanned matte side up. Nikon says send in for repair but its out of warranty and works with film strips. Suggestion?

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Re: vertical banding

Well not a complete solution but. . . It will help. 1st Digital Ice will screw up when trying to use it's infrared on Kodakrome so either don't use it or better yet don't use Nikons scanner utils. I use both Silverfast and Vuescan and will never look back yes they both solved this but the real issue is inside but do download a trial of vuescan before you go any further.
Your problem might be a cleaning of the mirror since mounted slides might "curve" in the frame differently and accentuate this issue. Look at this site I clean mine once every 6000 scans which works out to about once or twice a month.

I also recommend (a must do) is run your scanner on its side if you own a sf-210 feeder you already are so look at how this unit attaches on nikon's site or in your manual and do it. This way the guts are on their side (mirror not lying almost flat for all the dust to fall onto it).
Good Luck

Posted on Nov 14, 2008

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Re: vertical banding

You must have to send it for repair. You will be charged a little for repairing. Thank you.

Posted on Aug 14, 2007

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Scanner doesn't recognise their is a slide loaded in the slide holder

The first thing I'd try is to run the scanner with the Nikon software. When you power on the scanner it goes through a variety of checks, and finally you should have a silent scanner with a solid green light at the front. Start the Nikon software and wait until it finds the scanner, if it doesn't you have a hardware problem with the scanner.

If it goes well to this point insert a card or plastic mounted slide and hit Preview. The scanner should then create and image you see on screen. Next step would be to make a scan. If the slide you're trying to scan isn't card or plastic mounted you'll need the Nikon made carrier.

Hope this helps.

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When were they taken (approximately)? What brand of film? Are they in a cardboard "mount?

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by shutterup

I solved my problem.
It's pretty personal, but I hope it can help others.
First: I might have created the problem myself because I slightly adapted the slide-mount.
Why?: Some time ago I had some unwilling films the automatic! film-mount wouldn't swallow, so I had to use the manually operated slide mount.
I adapted a slide housing a bit, so it could take and transport film.
To be short: In the end, there was transparent, (but also reflective) material inside the Coolscan V housing, close to the slide.
I removed it.

Second, I turned the scanner 45 degrees, and gave it a calculated whack on the side. (like you did with your tele in the 6ties, but a bit more carefull )

Don't know which one did the trick, or both. I can send a sample.

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