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Dyson DC19T2 how to change fuse - Dyson DC08 Cylinder Bagless Canister Cyclonic Vacuum

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DYSON DC19 Lost half power at the source. No blockage, clean filters, turbo head clear which has stopped spinning. Barely used. Can the motor half blow? It is still drawing 1400 W on a power meter in...


Hi Peter, it's Jack at Dyson.

I'm sorry to hear your DC19 isn't picking up as well as it should be. Have you washed the filter recently? We recommend washing it at least once every 3-6 months using cold water without detergent. Make sure the filter is completely dry before replacing it, which could take at least 24 hours:

If the filter has been washed, it's likely that there is a blockage somewhere in the floor tool, wand or hose that you may have missed. I appreciate you've already checked for this, but our support guide will walk you through the steps needed to locate and remove any obstructions: http://www.dyson.co.uk/support/dc19t2/dc19t2/my-machine-is-not-working/check-extension-tube

If you've followed all of these steps and have not resolved the problem, please contact our experts directly so we can help. You can reach the Dyson Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Feb 04, 2015 | Dyson Vacuums

2 Answers

Excessive noise and smell from dyson dc19t2


It is possible the filter is dirty and restricts air flow which heats the motor due to excess load. The smell could be from overheated motor. Clean the filter if not done recently.
http://www.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/dc19T2_uk_manual_060710%20pdf.pdf

Sep 02, 2014 | Vacuums

1 Answer

Hi, I have a relatively new Dyson DC19 and the


Hi David, it's Jack at Dyson.

I'm surprised to hear you've having difficulty emptying the bin on your DC19, as this should be straightforward. It's possible the catches could be a little stiff if they haven't been opened before, but our online Support guide shows what you need to do: http://www.dyson.co.uk/support/dc19t2/dc19t2/how-to-use-your-dyson-vacuum/emptying-the-clear-bin-step-1

If you do need further help after you've given this a try, please call our freephone UK Helpline on 0800 298 0298, or email us at askdysonUK@dyson.co.uk

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Aug 11, 2013 | Dyson Dc19db Multi Floor Cylinder Vacuum...

1 Answer

My dyson DC19T2 brushes have stopped rotating


Hi Deborah,

I'm sorry to hear you're having difficulty with your DC19T2. If the brushbar in the turbine head is not rotating, I'd encourage you to follow the steps shown in our online Support guide to make sure everything is correct with the machine:

http://www.dyson.co.uk/support/dc19t2/dc19t2-animal/my-machine-is-not-working/check-the-plunger

This should resolve the issue, but if you'd like any further assistance or advice, please give us a call on 0800 298 0298 - our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 06, 2012 | Vacuums

1 Answer

Dc 19 t2animal turbine head does not suck


Hi there,

I'm sorry to hear your DC19T2 Animal is not working as well as usual. This may be due to a blockage, and the filter may need a wash.

To locate and remove any blockages, please follow the steps shown in our online support guide for this machine:

http://support.dyson.co.uk/support/dc19t2/dc19t2-animal/my-machine-is-not-working/check-extension-tube


In normal use, the filter should be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for it to dry completely before replacing it.

This should resolve the issue, but for any further assistance, please call us free on 0800 298 0298 - our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com


Feb 17, 2012 | Dyson DC08 Cylinder Bagless Canister...

1 Answer

Dyson DC19 T2 Manual


Hi Carl,

You can download a copy of the DC19T2 user guide directly from our website:

http://support.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/dc19T2_uk_manual_060710 pdf.ashx


Alternatively, if you'd prefer to purchase a replacement user guide, you can do so by visiting www.dyson.com and clicking 'Spares'.

I hope this is useful to you - if you need any further advice or assistance with your machine, please call us free on 0800 298 0298. Our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support

Jan 03, 2012 | Vacuums

1 Answer

Instruction manual for the Dyson TC19 T2


Hi Carl,

You can download a copy of the DC19T2 user guide directly from our website:

http://support.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/dc19T2_uk_manual_060710%20pdf.ashx

You can also purchase a hard copy of the user guide by visiting www.dyson.com and clicking 'Spares'.

If you need any further advice on using or maintaining your machine, please call us free on 0800 298 0298 - our Helpline is available from 7am and 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support

Jan 03, 2012 | Vacuums

1 Answer

My dyson dc19t2 head is not spinning


Hi there,

I'm sorry to hear you're having difficulties with your DC19T2's turbinehead. If the brushbar doesn't seem to be spinning, please follow these troubleshooting checks to ensure everything is correct with your machine:

http://support.dyson.co.uk/support/dc19t2/dc19t2-animal/my-machine-is-not-working/check-the-plunger

This should resolve the issue, but if you'd like further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support

Jan 01, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

The power button on my Dyson DC19T2 won't stay on


The switch is broken. If you are handy, remove the old switch and match it up at a hardware store or a Vacuum repair shop. It shouldn't cost much to have it replaced by a proffessional either.

Nov 18, 2011 | Dyson Vacuums

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