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Won't drain but the filter is not blocked

The check drain light comes on and the machine will not spin or drain. I have emptied it manually 3 times now (it is full of water - about two buckets full) each time and the is nothing in the filter and the impeller is rotating freely. It did chew up a fluffy bath mat last week and I wonder if there is fluff in the drain hose. I have looked at the troubleshooting manual and don't really understand the difference between the fluff filter, the drain filter and the drain pump - all words used in there! Any suggestions please? Thanks, best regards, Sylvia

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  • 389 Answers

Can you tell me the make and model then i can help

Posted on Dec 02, 2012

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 1294 Answers

SOURCE: Miele WT 945 Washer Dryer - Spin not working + Water Inlet/Drain Light Flashes

Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too.

Your filter of the water inlet valve is accessible outside the machine; it is at the water entry point. Close your faucet & check this out; this gets clogged often.

Hope i am helpful...... Click on 'thanks for trying' if not helped, your prob will be back for someone else to solve.

Posted on Feb 25, 2008

JOE LLAMA
  • 26 Answers

SOURCE: LG Intello 7KG Washing Machine

You may have some articles that made their way into the pump housing. Alot of times I see dimes get stuck in the ports of the pump, remove and check out thoroly and also check hoses coming to pump for little son of a gun articles that like to hide.

Posted on Apr 01, 2008

  • 1 Answer

SOURCE: Kenmore HE3 Won't Drain

The fault code F02 has about three suggested solutions with the last one being to change the pump. The diagnostic tree is slightly flawed. Before anyone changes the pump there is one more very common problem. The pressure sensor which tells the drain pump when to stop running and the water valves when to shut off has a manifold located on the lowest point in the back of the drum housing (back has to be removed to access). The manifold plugs up with undisolved detergent and lint and prevents the pressure sensor from receiving the proper signal. The pump will continue to run until it times out (at 15 minutes) and results in an F02 code.

Posted on May 21, 2008

  • 1 Answer

SOURCE: W640 - Water Outlet Fault

I solved this problem this morning, after several months with intermittent "water outlet fault" error messages.

Our pin trap was cleared many times over the months. The propellor turned freely. However, the problem persisted.
So I unplugged the machine, removed the back panel (8 or so hex screws) and located the point where the drainage hose meets the water draining pump. I then separated the hose from the pump and found 2 United States 10-cent pieces lodged together with gunk that effectively blocked the drainage hose. 10-cent pieces ("dimes") are the perfect diameter to get stuck there and not appear in the pin trap where you could easily see and remove them.

Three loads later, the machine is working according to spec. Hope this helps.

Posted on Jul 08, 2009

  • 215 Answers

SOURCE: water coming out of drawer & door

Hi Gary,It sounds to me that you have a blockage within the pressure systemas this is a classic sign. If you take the top off the machine you will see a round switch with a few wires going to it.This is the pressure switch. at the bottom of this switch is a thin pipe,normally black or clear. there is a small spring clip holding this pipe to the switch, If you remove this pipe and gently blow down it you will probably find it is blocked. You will then need to follow this pipe to the bottom of your machine. At the bottom of the machine where this pipe is fitted you will see there is a chamber and it is this chamber likly to be blocked.Some times you may clear this with a small piece of wire by removing the small pipe and poke wire through, but best way is to see how this chamber is removed and remove it for cleaning.Ensure machine is off at mains. this chamber fills with water and causes air pressure within the switch at the top of machine, which in turn tells programe when machine is full and also when empty. If this fails then machine will not turn off water supply as long as it is on. there fore when you reconnect parts ensure they are tight and clips back in place. Good luck and hope this works. Failing this working you may need to call an engineer to check switch and possible fault on board.

Posted on Feb 13, 2010

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Probably a blocked filter, outlet pipe or pump.
Take the drain hose and lay it flat and lower then the level of the drum and this will drain the machine providing the blockage is not solid. When machine is empty check filter , pipes and pump and remove any blockage found.
Replace drain hose and you should then be able to carry on with your wash or spin the clothes.

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Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too.

Your filter of the water inlet valve is accessible outside the machine; it is at the water entry point. Close your faucet & check this out; this gets clogged often.

Hope i am helpful...... Click on 'thanks for trying' if not helped, your prob will be back for someone else to solve

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you say it drain, but sometimes it won't spin,this could be your filter if it is blocked these new machines can sence it and won't let the machine spin easyest thing check your filter,you never know might be that simple

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Machine had been giving E20 error code - filter cleared and it re-started ok. When wash was in progress - jammed at rinse stage and all lights came on (except spin speeds) and humming noise and nothing...


E20 is an error code for drainage failure.



Check where the appliance drain hose connects to the house drains for a blockage.

If it's onto a spigot under the sink, take them off and check both for a blockage.

If these are ok then it's likely to be a blockage in the pump.



You'll need to drain the water out manually.

Put a shallow dish below the filter and slacken the filter.

Tighten it to stop the flow of water while you empty the dish.

Once empty, take the filter out, clean out the debris and ensure nothing is left jamming the pump.

Before refitting the filter, put the machine on drain or spin and listen at the filter housing to see if you can hear the pump running.

If you do, fit the filter and try the machine again.


Thanks for using FixYa

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The problem is the washer won't empty automatically. I'm having to use the tube at the bottom to empty it manually. the machine will spin once emptied but i have to sit with it through the...


Hi from retired Englishman in SW France,

That's sounds remarkably like the impeller blades of the drain motor/pump, sorry!
Try fitting it back on but I suspect you will have to purchase a replacement drain motor/pump as it is likely to come off again ;-0(

If this has assisted and/or clarified the situation for you please consider a 4 thumbs up on our rating.
Thanks and good luck!
John C

Aug 08, 2011 | Washing Machines

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LG washing machine fail to spin at end of the cycle


This is almost certainly a simple problem with your empty pump filter being clogged. The empty cycle is timed and if it can't get all the water out in time because the filter is blocked and slowing the empty down, then it will fail safe and won't step on to the final spin cycle with excess water in the drum.
You need to locate and clean the filter. Depending on the model (not familiar which with the model you mention) there is probably a round filter cap on the front of the machine at the bottom (It may be behind a small door or hidden behind a clip on panel on the bottom) Many models of this design also have a small hose to the right of the filter cap that you can pull out, remove a plug from and drain off any water in the filter before you remove the filter and get your floor wet, so take a look for this before you remove the filter and get soaked.

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This is almost certainly the filter to the empty pump blocked. When you power up the machine, the first thing it does is make sure there is no water left over in the tub, if it can't evacuate any water it finds there, it won't go any further. Same on a spin, if after a set time the water hasn't emptied the empty cycle will stop but the spine cycle wont start because there is still water in the drum.

Locate and clean your empty pump filter.

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My LG washing machine model-fuzzy logic WF-s6607tc, is not spinning


The filter for your empty pump is probably clogged. The machine can't drain the water in the alloted time because it is draining to slowly through the clogged filter. The machine won't start the spin cycle if all the water hasn't been evacuated. You will need to find and clean out your empty pump filter (Probably behind a little door at the bottom of the machine.

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