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Suddenly computer hangs, screen blue many things written on it, computer restarts, error message =BC Code :7a BCP1:C0402C98 BCP2: C0000185 BCP3805939EO BCP4: 15EEC860 OS Ver:5_1_2600 sp:2_0 product256_1

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  • Expert
  • 156 Answers

This could be a virus behaviour or software change or hardware failure. Contact your local technician to sort it out. This needs special skills to solve. Hope it hepls

Posted on Dec 02, 2012

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 244 Answers

SOURCE: acer aspire 5572 problem

your problem is called BSOD (blue screen of death).
many thing can cause this problem.
most common thing that cause BSOD are Operating system, memory and harddrive.
sometime motherboard+cpu can cause BSOD too, but not as often as memory+hdd+OS.
you should re-installed it first, if you still have BSOD,
ask your technician to check hdd and memory, if they can check motherboard + cpu, it would be good for you,

Posted on Jul 04, 2008

SOURCE: pc will not go to "sleep" Blue Screen

This sounds like a Vista problem not XP. You need to answer to clarification question before we can help you.

Posted on Jun 04, 2008

  • 12 Answers

SOURCE: bluesreen and restart

Bluescreen problem is associated with Hard disk drive failure or RAM-Random Access Memory. Try and change those two components and try again.

Posted on Jul 24, 2009

leecom72
  • 4806 Answers

SOURCE: New Laptop keeps shuting down with Error message

Hi,

I recommend that you don't bother trying to fix this problem yourself.
Seeing as the laptop is new it will be under warranty, take it back to where you bought it or phone the manufacturer to arrange for it to go in for repair.

Tell them that you are getting the "blue screen of death"

They will either repair or replace the laptop free of charge and you won't have to pay courier charges either.


Regards.

Posted on Nov 13, 2009

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generalwattz
  • 66 Answers

SOURCE: BCCode: 77 BCP1: 00000001

BCCODE Error is caused in one way or another by misconfigured system files.

try this http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm

will clean and repair the registry read instruction first and disclaimers etc.. if no joy then try system restore and at the worst a reformatt and reinstall of windows

Posted on Mar 11, 2010

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