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Homewell vacuum cleaner, bagless Model SKU3358 won't pick up via the floor brush. Seems to have plenty of suction in the hose. I have cleaner filters & checked there are no blockages.

I have tried picking up on carpet as well as a hard floor with the floor brush, but it doesn't work. I did clean the filters & checked there are no blockages. Help please . any ideas?

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Posted on Jan 02, 2017

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SOURCE: Hoover Savvy has limited suction when cleaning the floor and carpet

With the unit standing upright, double check the clear plastic air passages on the sides of the vacumn to see if they are clogged.

Posted on Jan 07, 2009

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juststinks
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SOURCE: Hoover Bagless WindTunnel vacuum cleaner.

very easy. you have clog. take the brush off look where the hole is thats where the clog is. it might be in there you might have to take the housing off of the motor

Posted on May 08, 2009

  • 15 Answers

SOURCE: My vacuum isn't cleaning/suctioning very

Check to see if the brush is turning when you have the vac on and the handel down 'of course keep your hands from that area when doing this ,you might have to lean the vac ,to see the resaults.

Posted on Jul 09, 2011

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Doesn't suck


Vacuum Cleaner Repair Help

How to Fix Vacuum Cleaner

How to Fix Vacuum That Lost Suction
If there's ample suction but the machine won't pick up material, check the hose for blockages. Disconnect the hose from the vacuum cleaner and inspect it for any cracks or holes. If any are found, use duct tape to repair them - it might not look great, but it does the job! Where there's a blockage in the vacuum cleaner, clean it out by pushing a long, thin object like a broom handle through the entire length of thre hose. You can then reconnect the hose and try the vacuum again. It's worth checking the hoses a few times every year for cracks or splits.
If everything else appears to be fine but the vacuum still won't pick up, take a look at the brushes. Turn the vacuum cleaner upside down and clean hair and other material from the brushes, especially at the sides.

How to Troubleshoot Vacuum Cleaner DoItYourself com

Jul 24, 2015 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Dyson dc25 floor part will not ****


Hi Mike, it's Jack at Dyson.

The cleaner head has to form a close seal with the floor surface for high pick up. Just placing a hand under the cleaner head will not cover the entire soleplate, and therefore you won't get an accurate impression of the suction power.

You can test it by turning the machine on, reclining it into the vacuuming position, turning off the brush bar using the silver brush control switch (next to the red on/off switch), then placing the cleaner head onto a sheet of newspaper or something similar. You will see the paper seals closely with the soleplate.

If you're still concerned after you've tried this, please get in touch with us directly. Our experts are on hand to help, and you can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Jun 30, 2013 | Dyson DC25 All Floors Bagless Upright...

1 Answer

Dyson 14 suction low when using footplate


Hello,

There could be a few things that would cause your Dyson to have no suction. I will give you detailed step by step instructions along with pictures on how you can diagnose this.

Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


9739790.jpg
Here's another picture, that is the RIGHT way to install the soleplate:


8b953d0.jpg
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.

Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

be63721.jpg

Possible Problem #4. If none of the above solutions worked for you, try this last one. The Dyson DC07 models use a clutch mechanism that stops the roller brush from spinning when changed from carpet mode to bare floor mode. This clutch mechanism is a notorious problem with all Dyson models, in fact they were such a problem that Dyson had to redesign the DC07 model to a non-clutch system. Even if yours is one of the newer ones that don't use a clutch, yours still has a belt inside. You can tell if your model uses a clutch or not by the shape of the roller brush. If your brush is a perfect cylinder shape, yours does NOT have a clutch. To check and see if the clutch or the belt have gone bad, first release the handle on the vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet mode. Now while the handle has been released, turn the machine upside down and see if the brushes are spinning. If the brushes are spinning then turn the vacuum right side up and put the brushes on the floor. Can you still hear the brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your brush roll, clutch, or belt have gone bad.

If these solutions still didn't fix your problem, I'd be happy to try and help you further. Just use the Clarification Request, or comment section here on the Fixya repair page.

If this repair was helpful to you, please be sure to rate this repair as helpful by clicking the thumbs up icons in the top right hand corner of the repair. Thanks so much!
.

Jan 04, 2013 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

No suction when vaccuming floor


There could be a few things that would cause your Dyson to have no suction. I will give you detailed step by step instructions along with pictures on how you can diagnose this.

Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


9739790.jpg
Here's another picture, that is the RIGHT way to install the soleplate:


8b953d0.jpg
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.

Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

be63721.jpg
..

Dec 02, 2012 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

My Miele S3141 canister began acting strange this morning. No suction...so I took off the hose and checked for blockage, (nothing). Now I can't get the hose back on the canister. It just slips ar


see this causes and fix it. God bless you
Air filter:
If the vacuum cleaner won't pick up dirt and has no suction the air filter might be clogged. Remove the filter and either clean or replace it as needed.
Exhaust Filter If the vacuum cleaner won't pick up and has no suction the exhaust filter might be clogged. Remove and clean the filter, replace it if its torn or damaged.


Vacuum Hose If the vacuum cleaner won't pick up and has no suction the vacuum hose might be clogged. Remove the hose from the vacuum cleaner, stretch it out straight, shine a bright flashlight in one end and try to see light through it. If no light can be seen, use something to run through the hose and free up the obstruction.
Vacuum Bag If the vacuum cleaner won't pick up and has no suction the vacuum bag might be full. Clean or replace the bag as recommended by the manufacturer.

Dust Cup AssemblyIf the vacuum cleaner won't pick up and has no suction the dust cup assembly might not be installed tightly, or it might be cracked or broken. The dust cup must seal tightly in order to produce the right amount of suction. If it is cracked or broken, replace it. Most glues and adhesives will not successfully seal the crack.
Blower Wheel If the vacuum cleaner won't pick up and there is no suction, the blower wheel might be jammed or broken. Check the blower wheel to be certain it turns freely. If it doesn't, check to see if there is anything rubbing against it. If not, but it's hard to turn, the motor is most likely the problem.
9_28_2012_11_32_31_am.jpeg9_28_2012_11_32_53_am.jpg

Sep 27, 2012 | Vacuums

1 Answer

My dyson dc17 animal will pick up via the hose attachment but there is no suction when you use the regular vaccuum on the floor - you can hear the difference in the suction once you put the floor part down...


Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when upright and then moves forward when the head is released. If the brush bar is still not spinning when switched on in the vacuuming position, check the base for blockages and remove any threads or hairs from the brush bar as outlined in your user guide or on our website.

If you are still having difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Jan 16, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Hoover Bagless WindTunnel vacuum cleaner.


very easy. you have clog. take the brush off look where the hole is thats where the clog is. it might be in there you might have to take the housing off of the motor

May 08, 2009 | Hoover U5753-900 WindTunnel Bagless...

1 Answer

Hoover Savvy has limited suction when cleaning the floor and carpet


With the unit standing upright, double check the clear plastic air passages on the sides of the vacumn to see if they are clogged.

Jan 03, 2009 | Hoover U8171-900 / U8172-900 / U8173-900 /...

1 Answer

No suction on main unit


Take the top cover off and check the inlet hose by the brush roll for a clog.

Aug 06, 2008 | Eureka 2961AVZ Bagless Upright Vacuum

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