Question about Microsoft Windows Vista Home Premium with Service Pack 1: Windows

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Vista Premium on HP DV9626us laptop can't load programs

Link to support page at HP below:

http://h10025.www1.hp.com/ewfrf/wc/product?product=3557133&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20%BB

I bought this for my daughter and it is used and I do not have the the cd's that come with it but my problem is:

Administrator rights I can not access it and can not load software on it ie quicktime or itunes so when she tries to hear music on myspace there is nothing but on youtube she can......

Vista is very frustrating with its security I miss XP!!!

Thank you
Tracy

Posted by on

  • Anonymous Jan 11, 2009

    did not work and I still can not get quicktime to load the error message is like this

    appdata%micros-1internal-1is unavailable

  • tracy13459 Jan 12, 2009

    it did not work and still getting error message

    appdata%\micros-1\internal-1\is unavailable

    (the hyphen symbols are squiggly lines I could not find them on my keyboard)

    please any help would be appreciated with this sooooo frustrating


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  • 22 Answers

Hello sir,

Do few steps,n all will b fine

1. go to control panel
2. click on classic view on the extereme left
3. go to user account
4. go to turn user account on off
5. uncheck(unmark) the statement n click OK
6. restart

now check

do reply if it is or not working
Abhinav

Posted on Jan 11, 2009

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Posted on Jan 02, 2017

  • 10406 Answers

SOURCE: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4232694

That is the web-site for USA users to access: Software & Driver Downloads - HP G62-a35ET Notebook PC

Posted on Apr 22, 2011

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