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I had this same proble. Go to Canon website. The solution is to get the discounted swap program. It usually costs less than $50 to get a refurbished direct replacement or even upgrade. I've had to do this twice and now switched to HP mainly and they have similar program
You have been absolutely correct in every way. The problem is that the 3200 you are dealing with has an internal counter for the Cyan drum that can only (according to all documentation I can find and as I was told in class) be reset by the chip that resides on the drum that needs to be replaced. Better put,whenever a new drum is put in,a chip within the drum resets a counter on the copier.The copier monitors the usage of the drum from that point forward using a few variables.And even though you may not see a problem the device will at some point give a code such as yours which means end of life, Canon's words not mine. This is to protect the copier from undue stress that could lead to genuine damage.So by putting a functional drum from one machine into another will not "change" the copier's mind. I searched thru the service modes and there is no true way to reset/fake that counter out as it needs a new drum chip to reset it it. There is a drastic way to do it I suppose which is a main controller reset, But that is more involved that many techs want to deal with, as it is pretty involved as to putting all the factory values(different for every machine) back in and all network settings etc.... .I wish I could have helped more, but I feel I have helped a bit.At least if you need a tech you will be even MORE intelligent than you already are. NOTE* we are assuming that none of the MANY others things that can simulate drum failure are not in play. Take care :-)
Hi, firstly these isnt drum unit fault, E000 means fixing temperature trouble. The drum unit fault is when you have streaks on copy. For drum try on e-bay or find local KATUN representative for cheaper Drum.
You can try to clear error, do next:
press MENU and #, select CLEAR, ERR and OK, if not helps these means that you need to change the fixing assy.
I found the old manual for the machine and fortunately there was a diagram of how the mechanism should look. It turns out that the cover plate does not go at the top but over the roller bar. Once I put it in its correct place, it was a snap to fix.
There really isn't enough information given to give a proper solution. This copier has the drum light come on steady or flashing to indicate the waste toner needs to be removed. I don't know if you're a technician or not but lay people have emptied the toner cartridge instead of removing the drum, removing the cap on top of the drum, emptying the waste toner , replacing the cap on the drum, then putting the drum back into the copier. I've never had a copier keep the drum light on after doing this.
All you have to do is have a phillips screwdriver and remove the screw that secures the drum to the copier. Before removing the screw you need to release the developer unit out of the way. Just perform the same procedure as if you were going to put new toner into the copier but you don't have to pull out the developer unit. Then just to left is the drum unit and at the top of it should be a black screw. It will be about an inch long. Then just pull out the drum and put in the new one after removing all the packing material. Be sure to not touch the round cylinder of the drum unit, that is the drum. Also, you may want to practice put in the old drum several times before putting in the new drum until you're sure you can put in the new one without damaging it. There is another thing that should be done but that is a technician thing and is probalbly beyound what you am7y want to deal with. It doesn't really ahve to be done but a tech should do if he replaces the drum for you. It most likely would not affect copy quality and will not hurt the drum if not done. Good Luck and be careful.
Make sure that the black plastic arm just to the right of the gray drum release handle is in the proper position. This arm sometimes gets knocked out of position when engaging the tube of new toner. When the copier is clammed closed, this will sometimes come down on the right side of the post on the bottom front cover. This will move the developer far enough away from the drum to make blank copies. Hope this helps.