a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
What you're missing is that ALL the PCs will be connecting THROUGH the router to the Modem. Unplug the PC network Cable from the modem, then plug a network cable from the router's INTERNET port into the modem (where you removed the PC's network cable). Now, plug the PC's network cable into one of the ports on the router (usually 4 or more, marked 1,2,3,4. Think of a Router as a "splitter". It connects to the Modem, then several devices connect to the Router, some of them by wire and some by Wi-Fi. So your desktop PC is connected by wire to the router and your laptop PC is probably connected by Wi-Fi (wire is an option, as well). The Router sorts out all those signals and communicates with the Modem. Sound reasonable?
First, are you wired or wirelessly connected to the router? Is there any computer that is connected to the router aside from the problem one?
If you are wired connected to the router, try connecting the Ethernet cable into different LAN port of the router.
If you are wirelessly connected to the router, try disabling and re-enabling the WiFi of your laptop and try connecting again.
If there's another computer that's connected to the router and it can get online, then the problem is in your computer. Checked the Network properties of the problem computer and make sure that you are getting a valid IP address.
If you have two computers and both of them are not getting online, try connecting first one of the computers directly to the modem. If same problem occur, then contact your ISP.
If you can get online while directly connected to the modem, then turn the Netgear router OFF for about a minute and turn it back on and try again.
You need to "fool" your cable box into thinking that the wireless router is the computer. This just means that the modem is locking into the first ip address it can get... it tends to block out all others. Here's how to remedy and allow everything to get access...
1 Shut off computers, routers, everything. 2. Turn on your wireless router FIRST... leave everything else off until you see it's completely booted. 3. Then with the cable connected to the modem/cable box and the router, turn on the cable box/modem and let it cycle up. This should allow the cable modem to "find" the wifi ip address as the main ip. After that, turn on any other routers, and the computers... This should allow you access to the net by any of your computers because the wifi router should give all the other comptuers and routers on the system inddividual ip addresses and all should be well... Give it a try and let me know! K
HI. you have to check first what kid of modem u have.. im sure if the laptop is connected directly to the modem, u have a wired connection and u can connect to the internet.. if ur modem is a cable modem, u need to mac clone the mac address of the computer that can connect to the internet. u need to connect the computer that can connect to the internet to the router and do a mac clone and the internet connection settings is dhcp..if u are using a username and password to connect to the internet, u need to use the pppoe settings on the router, and if ur isp give u a static ip address, u need to set the router on static ip. how u can check the ip address, click on start, run and type cmd and it will show a dos prompt, type ipconfig/all and it will list the ip address, subnetmask, default gateway and dns server.. u need to setup the router first in order to talk to ur modem..
power down cable modem, router, and computer. Connect ethernet cable from modem to router/ and connect ethernet cable from router to PC. Power up cable modem first, after modem shows connectivity, plug in router. After router shows internet connectivity, start computer. Be sure that you LAN card operable
You can still use your existing Linksys router with your cable modem. In fact the router your have is designed to work with DSL/Cable Broadband connections.
1. Make sure to properly connec the devices in your network. Modem will be connected to the Internet port of the router. Then, laptop will be connected to one of the 4 Ethernet ports of the router. For initial setup of your router with modem, you need to hardwire laptop to the router.
2. Press and hold reset at the back of the router for about 15 seconds.
3. After 15 seconds turn off the router and then turn off the modem. Wait for a minute.
4. Power on modem and wait for the lights to be ready.
5. When modem lights are on, turn on router.
6. There should be 4 lights on. Power should be steady green. Internet, WLAN and Ethernet port.
7. Checked if you have Internet connectivity on your laptop while it is wired to the router.
8. If Internet is working, disconnect laptop from wired connection to the router and check available wireless network that laptop can detect.
9. The default wireless network name that the Linksys router broadcasts is "linksys". Connect to it which is an unsecured wireless network.
10. Once you are successfully connected, check Internet.
Hello, I've had the electric cut off and immediately back on and I lost my connection from Wireless router to modem. I could not connect in the same way. I could access the router settings with wireless laptop and PC but not to internet on either. I bypassed the router and connected the PC computer to modem then to internet verifying with a browser. I then reconnected the computer cable back to router and router to modem. It stayed connected. But I'm not sure if you have a PC connected to the router also. Sometimes just unplugging some cables and replugging will solve problems. Hope this helps.
My advice and personal experiences with both wired and wireless connectivity, is if you wish to share files and internet connection, purchase a combined Modem/Router and not a seperate router to work along side your original modem.
Your modem will send your router an ip address in turn your pc is sent one from your router and can get complicated; keep it simple!
These are much easier to set up and control as one unit and if there are ever any connection problems you will know it's either a setting or a modem/router problem and not have to wonder ; is it the modem?; Router? settings? etc.
As there are frequent loss of connections both internet and LAN it makes sense have one peice of equipment to maintain.