Question about Eureka Altima Upright Vacuum Model 2996AVS Vacuum

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Eureka boss 5893A brush roll does not work

I just got the vacuum and the brush roll was working and suddenly it quit but the belt is still ok. I have also used the reset button.

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You have to prss the pedal and lean it back the brush roll wil enguage

Posted on Apr 23, 2009

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I called the manufacturer (1-800-282-2886) and spoke with a very nice woman on the phone. While I was speaking with her I noticed that a silver screw was lodged within the "brush roll control" yellow selector switch. With some shaking it became dislodged and I was able to put the "brush roll control" into the hard floors setting and turn the "carpet height adjustment" all the way to the right, so that it was facing the word "low." I then followed the instructions for replacing the belt again.. (1) remove base plate (2) remove brush roll (3) place new belt around motor shaft and then around brush roll (4) insert left side of brush roll before right side (5) rotate brush roll to be sure belt is centered (6) replace base plate, making sure to insert under 4 little tabs before securing with screws.

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Thank you for posting your problem to this website. If I hadn't seen that others were having trouble, I would have just given up. I hope this long post helps someone that was in my situation.

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