Question about Eureka Altima Upright Vacuum Model 2996AVS Vacuum

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Eureka boss 5893A brush roll does not work

I just got the vacuum and the brush roll was working and suddenly it quit but the belt is still ok. I have also used the reset button.

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You have to prss the pedal and lean it back the brush roll wil enguage

Posted on Apr 23, 2009

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Posted on Jan 02, 2017

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Dyson 39-the brush does not keep turning-starts to go then quits suction apparently ok


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc39

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

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The belt on my used Eureka Boss 5857 upright slips off the end of the motor shaft every time the vacuum is used. When I turn the brush roll slowly by hand, the belt walks toward the end of the shaft. It...


The brush roller could be worn and in need of replacement. Some Eureka uprights have a wire guide that prevents the belt from slipping off the motor shaft.

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I had this same problem. The brush roll wouldn't spin, smoke came out, and it smelled like burning rubber. I changed the belt thinking that would fix the problem but it didn't, so I took the belt back off and checked the motor shaft in the back and found a whole bunch of hair wrapped around the shaft. Once I cut out the hair with some scissors and replaced the belt, everything worked like normal. I hope this helps.

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there is a reset button on the side of the lower base of the machine, plug in the unit turn on the switch to the brush and vacuum are both engaged hit the reset button, remember the roller will not engage when the handle is in the upright position, release the handle and your ready to go.let me know if that helped you . thanks renevacdoc

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Reset button for Eureka 431 bagless upright???Where is it?!


If the red light is one the says "check brushroll" then you have to take it apart to find out what the problem is. It might be that the roll has too much stuff rapped around it so you have to take it out and clean. It could also be the rubber belt is not properly in place. Once you take the bottom off the belt should go on the far right side. Those are the only things i can think of. I have had mine for 3 years and have never seen a reset switch. Usually when my light comes on it is because there is a lot of hair rapped around my brush roll.

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1 Answer

Eureka the boss 5893A brush roller will not work


is there anything jammed underneath.can you turn the brush roller by hand.if not then take it back where you bought it.sounds like you have a defective brush roller

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The brush roll on my Eureka Bagless The Boss 4 dimension cleaning vaccum itsn't working. How do I fix it?


Take either the plate over the brush roll off, if it doesn't come off, then the top cover comes off, should be 2 or 3 screws on the top to remove. Then you can get to the belt and brush roll. Check the brush roll, make sure the ends turn freely, if not replace it. The belt is either broke or stretched to the point that it won't turn the roll, replace it.

Jul 13, 2008 | Eureka Vacuums

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