Question about Dell Dimension 3000 PC Desktop

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Pc no starting up properly

Hi
Its my parents PC, Dell Dimension 3100C, with XP
PC has been getting slower and slower over the last few weeks, they got the blue screen of death a few days ago.Now when you start it up it gets as far as displaying the desktop picture, and the icons on the desktop, but the bar at the bottom of the screen where you access the start menu etc is just a solid blue bar. The cursor is just permanently showing the timer, I can't click on any of the visible icons and obviously no start options on the bottom of the screen to click on either. I have tried the reboot options as the PC is starting up - F12 to get the boot menu. I have been through the diagnostic tests for the blue screen, all came back as passed. I'm not sure what to do next!
Can anyone help?

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  • bdunsmore Jan 11, 2009

    sounds good, but how do I do that?

  • bdunsmore Jan 11, 2009

    cool, have worked it out, thanks.

    Has win 32 trojan-gen and rootkit-gen infections.

    thanks for your help!

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  • Clean your RAM with a soft cloth
  • Clean your registry and remove junk
  • Update your drivers
  • Processor overheating
  • Remove recently installed software
  • Change the cords of your hard disk
  • Clean the disk by deleting temporary stuff
Fix BSOD

Posted on Jul 08, 2011

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Have you considered starting up in safe mode and restoring to a previous date?

Posted on Jan 11, 2009

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