Its my parents PC, Dell Dimension 3100C, with XP
PC has been getting slower and slower over the last few weeks, they got the blue screen of death a few days ago.Now when you start it up it gets as far as displaying the desktop picture, and the icons on the desktop, but the bar at the bottom of the screen where you access the start menu etc is just a solid blue bar. The cursor is just permanently showing the timer, I can't click on any of the visible icons and obviously no start options on the bottom of the screen to click on either. I have tried the reboot options as the PC is starting up - F12 to get the boot menu. I have been through the diagnostic tests for the blue screen, all came back as passed. I'm not sure what to do next!
Can anyone help?
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The blinking light does indicate power problems here is the exact message: "The power supply is receiving power from the source but is unable to properly distribute it to the components." I would suggest pretty much the same thing. Remove any additional components you can, reboot and see if the problem still persists. If it does I would call back informing that with only the basic componets it still fails. If you are able to boot to windows go to system in the control panel and under the advanced tab unclick the option 'automatically restart on system failure' something to that affect. That would give you an error message that may diagnose the problem more specifically. You would have to verify with dell if you could get a larger power supply for that particular system.
the key issue on the uncommanded shutdown is the POWER LED. If upon shutdown, the power LED Flashes AMBER, then the power supply is suspect.
If no flashing amber indication, then the next think I check is the heatsink (Processor overheating) remove, clean and apply arctic Silver heat transfer paste, see if the issuje goes away
Last but not least if the system is failing to boot, and displays a 3 4 diag LED code, then you may have a RAM module that is bad or may just need reseating. Running diags off of the Rersoujrce CD is something to look at too
Remove the cable. Keep pressing F8 while you power on the system and choose safe mode, press enter. Screen will roll up a few pages and stops for a while. wait a few minutes. windows will start in safe mode Scan for viruses. Restart. It is a virus problem