Question about Tomtom GO GPS Receiver

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CANNOT GET THE TOMTOM TO COME ON IN THE TRUCK.

I'VE TRIED IT WITH AND WITHOUT THE DC POWER CORD BUT NOTHING HAPPENS. ALSO TRIED HOLDING THE START BUTTON DOWN FOR 15 SECONDS TO RESET THE DEVICE BUT STILL CANNOT GET IT TO COME ON.

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You may have a faulty device as you have tryed it with and without the cord, or may have blown the fuse inside the device if you've plugged it in to too high a voltage, check the voltages match for your truck and device. If they do you should think about a new battery. Or else if it is new return it to dealer. The only other cause is you have corrupted programme inside, this can be fixed by USB in to your computer and visiting www.tomtom.com form all the downloads you require. If your computer cannot see the tomtom and any SDcard aswell, when connected, the device is at fault.

Posted on Jan 11, 2009

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well the reset button is behind the front face cover. However I doubt this will do much for you.

Reasons for not connection.
1) Battery is too low and needs full recharge via AC adapter
2) Poor position or being overshadowed by buildings or other electronic devices

3) Dead SIIRF chip caused by starting motor with the GPS plugged to DC power. Might work a 100 times without problem 101 kills it. The whole mother board needs to be changed. Cost often exceeds value.
No device should be connected when staring engine. Even a fused DC adaptor somketimes does not blow the fuse when spiked and will allow enough spike to pass to kill this delicate echip. Even mobile phones will suffer this problem pooof! gone within 10 seconds!

The eraticness may be a faulty charged batterty but I doubt it.

Please rate our help++++Thanks for using FIXYA

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If your device is not starting up properly, follow the steps below: 
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If you have backed up your TomTom to your computer, then you can reinstall the TomTom application from your backed up data. *    In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.


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Hello, I own a TomTom also. I have listed the procedures from TomTom Home and hope this will work. First try a soft reset (Reset button is located at the bottom of the TomTom device next to where the DC plug plugs in). Make sure your batteries are fully charged up or the USB cord is plugged in.

If your device is not starting up properly, follow the steps below: 
  1. Soft reset your device. *

  2. If your device still does not start up, then reinstall the TomTom application using HOME
If you have backed up your TomTom to your computer, then you can reinstall the TomTom application from your backed up data. *    In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.


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Hello,  I own a TomTom also. I have listed the procedures from TomTom Home and hope this will work. First try a soft reset (Reset button is located at the bottom of the TomTom device next to where the DC plug plugs in). Make sure your batteries are fully charged up or the USB cord is plugged in.

If your device is not starting up properly, follow the steps below: 
  1. Soft reset your device. *

  2. If your device still does not start up, then reinstall the TomTom application using HOME
If you have backed up your TomTom to your computer, then you can reinstall the TomTom application from your backed up data. *    In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.


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Does the battery come off. If so take it off wait a few minute re -install and try again to restart.

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