Question about Arris DCT6200 DTV Receiver

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MY REMOTE WILL NOT CHANGE CHANNELS ONLY TURNS TV ON OR OFF

MY REMOTE WILL ONLY TURN MY AOC FLAT SCREEN TV ON AND OFF NO OTHER BUTTONS WORK. CHANGING CHANNELS ETC. ANY SUGGESTIONS? I programmed my Motorola HD/DVR box for my 42" Viore TV using the only code that did anything (10300) and though it will turn the TV on and off now, that is all it will do. I have to still use the TV's remote to adjust the volume.

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  • ympm Jan 15, 2009

    We have the same problem. We've been through two boxes and three remotes. The remotes have been reprogrammed many times and revert to the same problem shortly after the tech leaves.Also we have a break in the sound every few minutes. I'm sure these problems are related, but right now HD isn't worth this hassle.

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After much trial and error, we discovered a temporary fix. We taped a 3 x 5 index card to the front of the box directly to the right of the time/ channel number. The remote will change both the channels and the sound level with this "fix." Could there be some kind of emission coming from the box that interferes with the remote? Maybe Motorola could put a more opaque front on the box.

ympm

Posted on Jan 22, 2009

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Motorola box codes are hared to come by and many remotes just can't support them. :(

Posted on Jan 22, 2009

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