Question about Home Security
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Posted on Jan 02, 2017
SOURCE: Sentry H4100 file safe
There is a lock and there is a latch.
You can latch the safe without locking it and unlocking it does not unlatch it.
After you unlock it, then you must press up on the spring loaded latch while (this important) pressing down on the cover to releast the pressure on the latch hook, allowing it to move out of the way. After the latching hook is out of the way, you can release the pressure on the lid and it will open. You can't see the latch hook as it drops down from the lid, into the front wall of the safe where it engages a post, but perhaps you can imagine what it looks like.
Mine will not unlatch, even though it is unlocked, unless I press down on the lid to give it clearance first. There is quite a bit of spring in the plastic that this safe is constructed out of. It works against you when you try to open it and close it.
I can take digital photos of the mechanism if this description does not help.
Posted on Sep 10, 2008
Make sure you are working the dial properly for this type of safe. With the door lever fully counter clockwise, turn the dial clockwise a couple turns to start. It should turn quietly. Then turn the dial counterclockwise (LEFT) to the first number in the combination. Now turn the dial clockwise (RIGHT) a full turn passing the first number again, and additionally clockwise to the second number. Then turn the dial counter clockwise from the second number directly to the third number. Try to open with a sharp movement of the door lever clockwise. If this does not work the first time try adding or subtracting ONE to each number in the combination in case the mechanism is worn. If it still does not work it is time for a drill and a power saw to cut the thing open!
Posted on Mar 15, 2009
You need to contact Sentry, they will send you an emergency unlock code.
Number in US is 1-800-828-1438.
Lost combination or keys
Replacement Keys and Combinations
Sentry Safes Key: 2 Replacement keys for sentry fire safe
Posted on Apr 27, 2009
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