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When you calibrate the 5100 AIO, first, you push in the photo paper drawer until it CLICKS. Next, print an alignment sheet. It will use the photo paper. Pull the drawer out, put the printed sheet in the scanner bed, with the arrow in the right hand corner, closest to you. Press start and it will scan and print a sheet on full sized paper. If your initial scan doesn't print onto photo paper, you don't have the drawer pushed in the whole way. There is a definite click and the green light will turn on.
A calibration sheet it what tells the printer how colors should actually look, and how they should print out. These should print out as you set your printer to calibrate itself. You place that sheet on the printer's glass (scanner).
Did you calibrate the scanner on the Windows 7 machine? When you calibrate, a file is saved on the host computer - if you do not calibrate, everything is black.
In case you dont have a calibration sheet, I just uploaded one to FixYa - it will take a few days for moderators to review it, but then you can print it out on both sides of a single sheet of paper (so that the arrows are pointing at the same end of the paper, but on both sides of it) and use that to calibrate your scanner - make sure that you have 'edge to edge' printing turned on, as there cannot be any white space on the sides of the black space.
If your product is still within the warranty period from KOdak then you can call them up for some step by step troubleshooting to help you with your problem and as well they can replace the printer if defective.
Try this first
Calibrate your printer, then print a demo sheet.
If paper is in the photo paper tray, remove it.
Load photo paper into the photo tray.
Fan the paper to keep the sheets from sticking together.
IMPORTANT: Do not overload the photo tray.
Load a maximum of 20 sheets into the photo tray, with the Kodak logo facing up.
Engage the photo tray by pushing it in until it stops.
Calibrate your printer.
Select Calibrate Printer, then press Start.
Wait for your printer to print the calibration sheet.
Place the calibration sheet face down on the scanner glass.
For the 5300 AiO printer, place the sheet on the front right corner of the scanner glass.
For the 5500 AiO printer, place the sheet on the left rear corner of the scanner glass.
Wait until "Calibration complete. Remove calibration page from scanner glass. Press OK to continue." appears on the LCD display.
Remove the calibration sheet from the scanner glass, then press OK.
Print a demo sheet.
Disengage the photo tray by sliding it towards you until it stops. When the photo tray is disengaged, the main tray is active.
Select Print Demo Page, then press Start.
Wait for the demo sheet to print.
Then call them if issue Persist at these numbers:
In the U.S. and Canada: 1-800-421-6699
In Australia and New Zealand: 1800 793 895
To calibrate the printer right click on the printer icon and open the status monitor once you open it there is 3 symbols on the top right of the box one looks like a hammer and wrench in an x configuration, next to that is an i for i for about and a ? for help. Click on the x which is Maintenance it will bring up a new box which has 2 options calibrate and printhead cleaning when you chose calibrate it will print a calibration sheet which you then need to put into the scanner portion and press the start button, these instructions will also come up on the screen when you go through the process.
Hello, you can print a calibration sheet from the front panel of the printer. Hit menu on the panel of the printer and scroll down to calibration printer and hit ok. Then hit ok on print calibration page and it should proceed to print a calibration page. After it is done printing, it will tell you to scan the calibration sheet.