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you said the computer just shuts off and restarts? it sounds like the software is making the operating system (windows) unstable and crashing it all you can do for your computers sake is not use that software on that pc sorry to have say it, but hope this helps and good luck
You will need to visit the Compaq website and download the audio drivers for your computer. The audio drivers can also be found on the CD disk that came with your computer. When on the Compaq website click their downloads/support button and search for the audio drivers using the model number of your computer.
Since you didn't specify what windws version I'm assuming XP.
lets Reinstall the current driver.
Start button>right click on My computer>Select properties>click on the hardware tab>click the device manager button>expland/click on the sound hardware.
Wirte down the name that appears.
Right click on the audio selection>select remove/uninstall.
Restart the computer
After restarting the computer should automatically reinstall the correct driver.
If it doesn't, got to the Compaq website and to the support/drivers link and download the correct driver.
Hi I had the same problem, for a few days the new Iphone worked fine then started to appear as digital picture divice then just shut my Laptop down as soon as i plugged it in. I contacted Apple who were very helpfull and sent me 4 mails with advice. The one that worked for me was ...........
If you have anything running on your pc/Laptop with Logitech driver it conflicts with the apple drivers. I had a built in webcam on Laptop and when I typed Logitech in the search on start menu found it was run by that driver. I uninstalled it and deleted all the relavent files plugged Iphone in and no more problems except I now dont have a webcam but I thought small price to pay.
does your computer have a webcam? if it does, the computer is restarting itself because it identifies two conflicting cameras - one from your computer, the other from your iphone. what you can do is either 1)update your camera drive, 2)update your computer drive or 3)use a computer that does not have a webcam connected to it. hope this helped!
also, if you're using windows vista, this link will help you: http://support.apple.com/kb/TS2280?viewlocale=en_US