Question about Olympus SP-570UZ Digital Camera

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My camera wont connect to PC

I thought my usb connector cable had gone bad, which your rep said was rare but happens. I ordered a new cable from you guys, and it still is not turning the camera on to transfer photos as it always did before when I would connect to my PC. USB drives recognize everything else I use, camera turns on and off. I actually just had a service from you guys a few months ago... Please advise if there is some setting on the camera or something that I am not thinking of. Thanks!

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  • Olympus Master
  • 102,366 Answers

Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Posted on Dec 02, 2012

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Posted on Jan 02, 2017

neta
  • 852 Answers

SOURCE: No usb port found

I also have a problem tranferring from my Olympus digital camera. I hope some one will be able to help. I am working on Windows XP SP1. When I first tried to transfer pictures from my Olympus when the computer was new,the pictures transferred through the USB port with no problem. I then added a printer to the USB port and worked fine. I added a Zip drive to the other USB Port and that also worked fine. When I went to transfer pictures again, I had to disconnect the Zip drive from the usb port and connect the camera to the port. It would not work. I checked device manager and it did not list the camera in that port but the Zip drive,even though I had disconnected the device. I restarted the computer with the camera connected to the USB port and still it did not work. Device Manager still listed the Zip drive in that USB Port. The transfer worked fine before I used the USB ports. It seems that it always recognizes the Zip Drive and not the camera. The Camera and drivers are listed in device manager but not in the USB Port. Anyone,please help.

Posted on Sep 06, 2005

  • 1 Answer

SOURCE: Vista not recognising Olympus camera on USB connection

I just spoke to Olympus Tech Support.

You have to download Olympus Master 2. (Their program is no longer called Camedia Master.)

http://www.olympusamerica.com/cpg_section/oima_softwareMaster.asp

At their main site, search for olympus master 2.

Posted on Apr 02, 2008

  • 1 Answer

SOURCE: Problem transferring photos from my digital camera to my PC

Be sure that you plug original Olympus USB cable directly into USB port on mother board (ussualy on the back side of PC) not on the front pannel hub and not into extention USB cable.

Posted on Mar 23, 2009

freetek
  • 5568 Answers

SOURCE: how do i charge my camera??

If your camera did not come with a plug-in wall type transformer, it may not have rechargeable batteries installed when new.
For using USB ports for such non-data uses, you may require a software patch (driver) to accomplish this. Your manual should tell you these things and if you don't have one, download a copy from the Olympus website. Look for a link to 'support,' then manuals.

Posted on Jul 31, 2009

  • 11967 Answers

SOURCE: How do I download pictures from my Olympus camera

Use a separate card reader to download your pictures.

Posted on Aug 28, 2009

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When you connect the USB cable from the camera to the PC, the camera should shut down. If it doesn't perhaps your cable is defect. Or one of the connectors, from the camera or from the PC.
When the cable works on another PC (or Laptop) you can assume the cable is good. But then the USB connector in the PC could be not connected, or the USB controller in the PC is not working correct.
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I guess you are using it thru USB...
This is a general issue with all external devices connected thru USB, many times the USB reacts to an external device as though they dont exist.

The best solution is to shutdown the PC remove the device from the external USB port clean the connection, the USB cable connector, USB port etc and reconnect.

This situation could also happen if you have dropped the device, any little shake/**** could make changes to the internal system of the disk.

Try using a different USB cable to connect it to the PC

My personal experience is..... USB devices should be used sparingly and for things that are not critical like (MP3, mobile, camera etc) I rarely use external harddrive thru USB, never to store critical data.....an issue ever with the disk the data is almost gone unless it's recovered by an hardware expert after opening the drive and thru special system/data recovery devices.
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Firewire DV and USB are two different type of cable. This camera offers both, but the USB connection is only used to transfer still photos, not video. Most PCs don't have a socket for a Firewire DV connection, but you can install a Firewire add-on board in one of the PC bus slots. Then you need a Firewire cable with a small connector on the camera end and a bigger connector on the PC end.

You can download a manual from

this link

and also order cables, but they should be available in any camera shop.

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Have you tried reinstalling the software? It may be the PC not picking up the camera, rather than the camera itself.

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Pictures are not uploading


It may be that the connector inside your camera is de-sodlered from the circuit board, as this connectors are very tiny and the solders too, refering to the USB cable and effort to insert / extract it.
Or if you are lucky, just th USB cable out of order, did you try with an other cable ?

I encountered this desoldered connector on the camera of my father, I arrived to re-solder it once (very difficult as pins are less than .2mm from each other), but it deos'nt hold very long.
To be sure, when USB cable is connected, try holding it pressed gently to the direction of the circuit board (generaly to the direction of the back or to the face of the camera), if you arrive to connect (PC will show the opening window), this is it.
No sheap solution to repair it, But you could always use your camera end dowload your pics with a card reader, just have to extract the card from the camera and put it in an universal reader, you faind it anymhere on the net at low prices.

Generaly speaking, you should best use a reader with the card out of the camera, and keep the direct connexion with USB cable to the camera for absolute necessity, as this connectors inside the camera are fragile.

Hope it will help, feel free to feed-back or complete.

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With that amount of non-accidental damage, a replacement is the best option financially

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my best guess would be a dead short in the usb connector internal in the camera. i would ask myself if it would be cost effective to repair or replace the camera.

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