Question about Microsoft Xbox 360 Console

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There is a red light constantly flashing at on and off button

One of your colleagues suggested putting a towel over she thought it may be over heating please could you come back to me

Much appreciated

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  • s_letters Jan 12, 2009

    The button which is flashing is the first button clockwise on the right hand side. Ihave tryed all ur solutions to no avail. Please could you come back to me.

  • s_letters Jan 13, 2009


  • Ugly-Wan
    Ugly-Wan May 11, 2010

    how many lights are flashing



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  • 99 Answers

There are 4 lights on the "ring of lights" around the power button on the front of your console, the number of lights showing determines the problem.

I know for a fact that if you have 3 red lights, the screen is blank and the light on the power box (gray box with power cords to the wall) is green, try these steps, make sure all the cables are inserted fully (disconnect all of them and reconnect them after 1-5mins) try restarting the system. If this doesn't fix the problem, there is a hardware problem that x-box won't release the info on how to fix it your self, but they offer a 3 year warranty on just this problem.

Make sure your console and power cord are in a well ventilated area away from heat sources and in a cool dry area. TV's, Heaters, beds, and carpeted floors are not good places for an xbox. Try moving your console to an open shelf away from these areas and not enclosed (no doors or leave doors open).

If these tips haven't helped, add a comment to your post and I will try my best to zero in on the problem you're having. Some things to consider adding to your post can include how many red lights? Is it a problem with the game disk? Is it a problem with online? What color is the light on the power cord? Where exactly do you have the system?

I should warn you that putting a towel over the system to "cook" it may work temporarily, but it could cause serious damage to your system that won't be covered by any warranty.

I hope I could help you solve the problem and don't forget to rate and comment! Thank you.

Posted on Jan 11, 2009

  • wraith0127 Feb 17, 2009

    There is a trouble shooting guide on that might help you figure out exactly what the light means. It is a series of questions that will narrow down the problem to the exact cause and help solve it and prevent it in the future. It is under support menu. Click on support, it will ask what system (360 or regular) and if you've updated to the new dashboard (NXE) or not. Then there are multiple common problems with the console under HARDWARE. I have found some extra steps under "1 red light flashing, no error codes":

    Try the following to resolve the problem:

    1. Turn
    off your Xbox 360 console, disconnect and reconnect all cables, and
    then turn your Xbox 360 console back on. If this step doesn't resolve
    the problem, try step 2.

    2. Turn
    off the console, and then disconnect any connected accessories, such as
    controllers, Xbox 360 memory units, and the Xbox 360 hard disk. With
    these accessories removed, restart the console to see whether the
    problem persists and to pinpoint whether it is the console or an



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The Xbox console is overheated.
  1. Let your Xbox 360 console cool. You may have to wait several hours for your console to cool enough. Don't turn on your Xbox 360 console when the console is hot.
  2. Verify that your Xbox 360 console has enough ventilation and that the fans are operating.
  3. If the lights continue to flash red after you try steps 1 and 2, contact Xbox Customer Support.
To try to prevent this problem, follow these precautions:
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  • Don't put your Xbox 360 console on a bed, on a sofa, on a carpet floor, or on any other soft surface that may block ventilation openings.
  • Don't put your Xbox 360 console in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well ventilated.
  • Don't put your Xbox 360 console near any heat source, such as a radiator, a heat register, a stove, or an amplifier.
Taken from Microsoft support.

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